Senior Product Expert - WMS Manhattan ACTIVE

DHL Supply Chain; Milton Keynes; Remote; GBP 50,000 - 70,000; Full time

Job summary

DHL Supply Chain is seeking a Senior Product Expert to lead the implementation of WMS Manhattan ACTIVE. In this role, you will analyze system requirements and design robust solutions, supporting both IT and operational needs. Join us to drive innovation in a dynamic logistics environment.

Benefits

Use of a company car or car allowance

Private Medical Insurance

26 days annual leave with the option to buy additional days

Discretionary bonus based on performance

Flexible working arrangements

Generous pension scheme with an 8% employer contribution

Free 24/7 GP consultations

Retail and lifestyle discounts

Affordable loans and free mortgage advice

Qualifications

• Extensive knowledge on WMS Manhattan ACTIVE.
• Strong analytical skills to understand templates.
• Passion for building functional knowledge on IT solutions.

Responsibilities

• Responsible for WMS setup, testing, training, documentation, and project support.
• Support major complex WMS projects and initiatives.
• Participate in discussions to understand business requirements.

Skills

WMS Manhattan ACTIVE product knowledge

Analytical skills

Application configuration skills

Education

Background in logistics engineering

Job description

Grade: RCS Grade I
Contract Type: Permanent (Full-Time)
Location: Remote, but with travel to UK sites.

Think you know DHL? Think again! We're not just about delivering parcels. DHL Supply Chain is the world's leading logistics company, and our IT function serves as the vital nerve centre, connecting the dots and transforming business needs into cutting-edge solutions on a global scale. Our IT professionals are more than just tech experts; they are strategic partners who drive meaningful change through standardisation, differentiation, and innovation.

We're looking for an experienced Senior Product Expert, you will be acting as the senior level expert in the WMS Manhattan ACTIVE product. This will include the analysis of systems and requirements and the design and build of solutions that may be in house, off the shelf or through third parties. You'll be solving technical issues of high complexity while covering aspects of quality assurance, configuration, testing, training and documentation required to successfully implement the final design.

WHAT YOU'LL DO

• You'll be the IT resource with extensive WMS Manhattan ACTIVE product knowledge and be responsible for activities including WMS setup, testing, training, documentation and project support
• Define and implement template solutions and project deliverables to ensure that IT products are implemented in line to quality, time and budget expected
• Support major complex WMS projects and initiatives including design workshops, product technical support and advice, product development, integration design while supporting business development opportunities and WMS project delivery
• Participate in the IT and Operational discussions to be able to understand both sides of the business requirements for identified gaps
• You'll support teams on the WMS Manhattan ACTIVE product configuration and in construction of interfaces from/to WMS

WHAT YOU'LL BRING

• You'll have excellent WMS Manhattan ACTIVE product knowledge along with application configuration and implementation skills.
• You'll need to have strong analytical skills and be able to understand standard and specialist templates.
• You'll benefit from a background in logistics engineering.
• You will have a deep and broad knowledge of WMS Manhattan ACTIVE.
• You'll need to have a passion to build deep functional knowledge on IT solutions.

WHY JOIN US?

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• Use of a company car (or car allowance) including hybrid and electric vehicles
• Private Medical Insurance
• 26 days annual leave with the option to buy additional days
• Discretionary bonus based on performance
• We're happy to talk about flexible working - just ask about alternative patterns at interview
• Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution
• Free confidential 24/7 GP consultations
• Hundreds of retail and lifestyle discounts
• Affordable loans, savings schemes and free mortgage advice
• Visit https://careers.dhl.com/global/en/working-at-dhl-supply-chain to learn more

WHO WE ARE

We're the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.

BUILDING AN INCLUSIVE WORKPLACE

At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day.

As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs.

Applications are reviewed continuously, and the vacancy may close early. Please submit asap to ensure consideration.

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