Senior Product Designer UX/UI

Hastings Direct; Leicester; Hybrid; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Hybrid working

Competitive bonus

Private medical insurance

Life assurance 4x salary

Pension contributions up to 10%

27 days holiday

Job summary

Hastings Direct in the United Kingdom seeks an experienced Lead UX/UI Designer to drive end-to-end design from discovery to delivery, shaping product experiences across digital insurance platforms.

You will manage and develop a high-performing design team, collaborate with product and engineering, and translate user needs into intuitive flows, wireframes, and prototypes. The role emphasizes usability testing and AI-enabled design workflows.

Qualifications

• Experienced in designing digital products, ideally within consumer, fintech, or insurance sectors.
• Natural leader with experience managing and developing high performing design teams.
• Proficient in industry-standard design and AI tools such as Figma and Copilot.
• Strong collaborator with cross-functional team experience.
• Portfolio demonstrating user-centred design processes and outcomes.

Responsibilities

• Lead end-to-end UX/UI design from discovery through prototyping, delivery and improvement.
• Manage, coach and develop a high performing team of Product Design professionals.
• Partner with product and technical teams to align user needs, business objectives and technical requirements.
• Create user flows, wireframes, high-fidelity designs and interactive prototypes.
• Conduct usability testing and data-driven analysis to validate concepts.
• Simplify complex insurance processes into intuitive journeys and present solutions to stakeholders.
• Integrate AI into design workflows and advocate for evidence-based design decisions.

Skills

UX design

Leadership

Cross-functional collaboration

Figma

AI tools

Tools

Copilot

AI-enabled design platforms

Figma suite

Job description

Welcome to Hastings Direct

We’rea digital insurance provider with bold ambitions to become the best and biggest in the UK market. Over recent years,we’vemade huge investments in our digital capabilities, underpinned by our strong 4Cs culture, to ensure we continue to deliver marketleadingexperiencesfor our customers.

We provide insurance for over four million customers, everyinteraction with us is shaped by thoughtful design, data-led decision making and a deep understanding of customer needs.

Our Commercial,Digitaland Marketing teams sit at the heart of this journey – combining entrepreneurial thinking, analyticalinsightand creativity to build market leading customer experience.

From pricing and proposition design to intuitive digital journeys and compelling tone of voice, our teams are passionate about creating experiences that are not only effective, but genuinely enjoyable.

As we continue to grow as an increasingly digitised business, our colleagues play a critical role in driving change, shaping the future and making a meaningful difference for our customers every day.

Job Details

• Lead end-to-end UX/UI design, from discovery and research through to prototyping, delivery, and continuous improvement.
• Manage, coach and develop a high performing team of Product Design professionals.
• Partner with product and technical teams to align user needs, business objectives, and technical requirements.
• Create user flows, wireframes, high-fidelity designs, and interactive prototypes that clearly communicate solutions.
• Conduct usability testing, customer research, and data-driven analysis to validate concepts and enhance user experiences.
• Simplify complex insurance processes and regulatory requirements into intuitive, user-centred journeys.
• Present and advocate design solutions to stakeholders using evidence-based insights, while integrating AI into design workflows.

Essential Skills/experience

• Experienced in designing digital products, ideally within consumer, fintech, or insurance sectors.
• A natural leader, with demonstratable experience managing and developing high performing teams
• Proficient in industry-standard design and AI tools such as the Figma suite, Copilot and other emerging AI-enabled design platforms.
• Strong collaborator with experience working effectively in cross-functional teams.
• Demonstrates user-centred design expertise through a portfolio showcasing clear processes and successful outcomes.
• Solid understanding of best practice UX principles and experience working within a design system
• Excellent communication, stakeholder management, and presentation skills, with the ability to manage multiple priorities in fast-paced environments.

As a Disability Confident employer, we’re committed to ensuring our recruitment processes are fully inclusive – what this means to you is if you’re applying for a job with us, you’ll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS).Formore information on the DCS, please visit our inclusive business page on ourcareerswebsite

Regrettably we are unable to offer sponsorship for this role.

Benefits:

inaddition to a competitive salary and £5k car allowance you will also receive…

Flexible working

– we champion a flexible hybrid working approach – please speak to your recruiter to discuss in more detail

Competitive bonus scheme

- all colleagues are eligible for our annual 4Cs performance bonus

Physical wellbeing

– as a Band 4 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI). This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seen

Financial wellbeing

– as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with anaward winningpackage which includes – discounts, cashback, free independent mortgage advice and free access to financial wellbeing support

Mental wellbeing programme

– we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs

There's more!

– 27 days annual leave + bank holidays, with the option to buy or sell one ofyour weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more ….

Join us and you’ll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you’ll be helping to drive our growth, so in return, we’ll give you all the support, training and development you need. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we’ll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve.

Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks.

At Hastings Direct, we’re committed to creating an inclusive environment where everyone has the opportunity to succeed. If you require any reasonable adjustments during the recruitment process, we encourage you to be open with us. Our recruitment team is here to provide the support you need to ensure a fair and accessible experience for all.

Job Posting End Date

26/09/2026