Senior Product Designer — Remote & AI-Driven FinTech

Burns Sheehan; Chester; Hybrid; GBP 60,000 - 100,000; Full time

Job summary

Burns Sheehan Ltd are partnering with a high-growth UK FinTech serving over a million customers annually. The business is undergoing a major transformation to empower product teams and adopt AI to reimagine how they build products and serve customers.

This Principal Product Designer role offers real ownership in shaping the transformation, with remote work and monthly or quarterly onsite visits to a Chester-area office.

Qualifications

• Experience leading end-to-end digital products.
• Track record designing complex customer journeys.
• Hands-on customer research, discovery and usability testing.
• Use insights, data and metrics to inform design decisions.
• Design across web and mobile with cross-platform consistency.

Responsibilities

• Shape customer journeys across web and mobile via research and data.
• Translate complex problems into simple, intuitive experiences.
• Collaborate with Product and Engineering from discovery to delivery.
• Rapidly prototype and test ideas with customers.
• Use qualitative and quantitative evidence to improve experiences and establish design principles.
• Build design capability across Product and Engineering to reduce dependency.
• Explore how AI can accelerate research and design.

Skills

End-to-end design

UX research

Usability testing

Web & mobile design

AI in design

Job description

Burns Sheehan Ltd are partnering with a high-growth UK FinTech serving over a million customers annually. The business is undergoing a major transformation to empower product teams and adopt AI to reimagine how they build products and serve customers.

This Principal Product Designer role offers real ownership in shaping the transformation, with remote work and monthly or quarterly onsite visits to a Chester-area office.