Senior Product Designer - Platform

GWI; City Of London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading consumer research firm is seeking a Senior Product Designer for Platform (Admin) in London. This role involves owning the design of user management tools and collaborating with cross-functional teams. The ideal candidate will have strong UX/UI skills, experience in user-centered design, and proficiency in design tools such as Figma and Jira. Flexible work options and commitment to employee satisfaction are offered.

Benefits

25 days annual leave

Flexitime

Work-from-anywhere options

Enhanced parental leave

Health cash plan for your family

Qualifications

• Experience in user-centered design for user management/admin experiences.
• Strong understanding of UX/UI design principles and responsive design.
• Experience with UX research and usability testing.

Responsibilities

• Lead design delivery from research to user testing.
• Collaborate with cross-functional teams to deliver user journeys.
• Mentor other designers and promote design best practices.

Skills

UX/UI design

User research

Problem-solving

Collaboration

Prototyping

Data visualization

Tools

Figma

FigJam

Jira

Job description

Overview

At GWI we’re always looking for extraordinary people who thrive on making an extraordinary impact. Right now we’re looking for a Senior Product Designer for Platform (Admin) to play a key role in our Product team in London. If that’s you, and making a difference gets you out of bed in the morning, keep reading. It could be the start of something, well, extraordinary.

Sounds great, what will I be doing?

As our senior product designer for platform (admin) youwill own the end-to-end design of our internal and external user management tools, shaping seamless, scalable, and intuitive experiences that empower both administrators and end-users. Collaborating with the design leadership, this role defines and leads the design delivery, from research and ideation to prototyping, experimentation, and user testing. This is a high-impact role for a designer who is deeply customer-focused and knows how to deliver elegant user management solutions at scale.

Working within an Agile, cross-functional squad, the Senior Product Designer partners with product, marketing, and engineering teams to deliver seamless and impactful user journeys. Responsibilities include planning and evaluating design experiments, evolving the design system for scalability, and continuously iterating based on user feedback and performance data.

The Senior Product Designer at GWI is enthusiastic about how AI can transform the way we work, from adopting new tools to refining processes that enhance efficiency and craft. Additionally, they guide and mentor other designers, raising the quality standards of the team's work. They also contribute to GWI’s broader design culture by sharing insights and promoting best practices.

It’s also fun; shaking things up is what working for a growing company is all about. So you’ll need to be flexible, comfortable with continuous change, and working in a high-tempo environment as we grow.

What do I need to bring with me?

You’ll need to be able to demonstrate the core skills this role requires. You don't have to tick all the boxes right away; the important thing is that you’re willing to learn. Here’s what the team will be looking for:

Hands-on experience with designing and leading the user-centered delivery of User Management / Admin experiences that drive user engagement and retention

Strong expertise in UX/UI design, with a solid understanding of user-centered design principles, interaction design, and responsive design.

A proactive, collaborative mindset: You value the relationship between design, engineering, product, and data and are eager to work with cross-functional teams to drive results.

Experience conductingUX research and usability testing, interpreting both qualitative and quantitative feedback to inform and refine your designs.

You'll have a passion for understanding user needs and using the insights to deliver value for our users incrementally.

Proficiency with design tools like Figma, FigJam, and Jira, with experience contributing to design systems for scalable platforms.

A problem-solving mindset, with a passion for simplifying the complex, combined with the ability to make data-informed decisions, iteratively improving user experiences while meeting business objectives.

Experience designing for market research platforms or large data-gathering organizations is a plus, with bonus points for proficiency in prototyping and data visualization.

Equally important is attitude. We want people who think big (to make an impact), ask why (to find a better way), and show respect (to everyone, at every level, all the time). Those are our values, exemplified by our leadership team, and they’re a big part of what we’re looking for in you.

Interview steps

Preliminary phone call with the Talent Team (no video required)

First video interview with the hiring managers

Second (and final*) video interviewwith the hiring panel, often including a presentation, followed by a values conversation with members of the wider GWI community.

Don’t be alarmed if there are other stages in the process, it’s all part of the plan for some of our roles.

What exactly is GWI?

GWI is modernized consumer research; global, on-demand, and accessible to everyone, not just data experts. Our platform is designed for companies looking for fresh and insightful data about their consumers’ values, purchase journeys, media usage, and social media habits.

With data representing the views of nearly 3 billion people across 52+ countries, GWI has become the go-to for agencies, brands, and media companies that want to know what really drives their audience to action.

Since launching in 2009 we’ve grown at a healthy pace, and to maintain this growth we need more extraordinary people. Hence this ad. Hence you.

What’s in it for me?

You’ll do the sort of work that got you excited about your career in the first place - not as a cog in a machine, but as an individual whose contribution matters. So gigantic job satisfaction comes as standard, but it’s only part of the package. You’ll also get:

Tons of days off: 25 days annual leave | Xmas office closures

Great work-life balance: Flexitime | early Friday finishes | Work-from-anywhere options

Family-focused flexibility: Carer days | Enhanced parental leave | Health cash plan for your family

A commitment to YOU: Accredited learning programs | A commitment to mental and physical health | Reward and recognition programs | Career development opportunities

A commitment to the community: DE&I committee | Volunteer options | 100% donation matching | Payroll giving options

Put all that together and GWI is the friendliest, most fulfilling place any of us has ever worked.

Diversity, Equity & Inclusion

We take DE&I seriously. Not only is it obviously the right thing to do, it’s also the bedrock of our value of show respect and at the heart of our company culture.

We’re a global data business, so it’s essential our data reflects the global reality. Putting diversity into practice like this literally makes our business stronger.That’s why we strive to make our offices - and our teams - as diverse as our data. Want to know more? Take a look at our Life page on LinkedIn to learn more about our DE&I initiatives.

The point is, GWI is a place where you can genuinely feel at home, express yourself, and make your mark - whoever you are.

Voluntary Equality Survey: Global

We aim to make our offices - and our teams - as diverse as our data. In order to do this, we're requesting some info from you to make sure our hiring process is fair and gives everyone an equal chance, no matter who they are.

Nobody involved in the hiring process can see your responses.Your answers will be kept separate from your application and only used to see how fair our process is.

This said, if you don't feel comfortable sharing this information at this stage, just click "I don't wish to answer" -this won't impact your application in any way.

Thank you!