Senior Product Designer

Newcross Healthcare Solutions; United Kingdom; Hybrid; GBP 45,000 - 65,000; Full time

Job summary

Newcross Healthcare Solutions is seeking an experienced Product Designer to join our Product & Technology team, shaping digital products used by healthcare professionals and internal teams. This hands-on role covers discovery, research, prototyping through to delivery and continuous improvement.

You’ll collaborate with Product Managers, Engineers and senior stakeholders, translate complex workflows into simple experiences, and contribute to design systems while championing accessibility across

Qualifications

• Experience in end-to-end product design for digital products.
• Strong portfolio showing thinking and decision-making.
• Experience in cross-functional teams with PMs and engineers.
• Strong UX and interaction design skills, simplifying journeys.
• Experience designing responsive web products and apps.
• Comfort with ambiguity and data-informed decisions.
• Experience with user research and usability testing.
• Understanding of product metrics and post-launch measurement.
• Strong prototyping skills using tools like Figma.
• Experience contributing to design systems and reusable components.
• Knowledge of accessibility and WCAG principles.
• Excellent communication and stakeholder management.
• Ability to balance user needs with business and technical constraints.
• Experience mentoring other designers and collaborating with seniors.

Responsibilities

• Collaborate with Product Managers, Engineers and stakeholders to shape product direction.
• Translate complex workflows into clear, intuitive experiences.
• Conduct user research, usability testing and discovery activities.
• Use data and product metrics to inform design decisions.
• Create user journeys, flows, wireframes, prototypes and hi‑fi designs.
• Work with Engineers to ensure the intended experience is delivered.
• Define success measures and identify improvement opportunities.
• Contribute to and evolve the design system for scalable experiences.
• Champion accessibility and inclusive design throughout development.
• Communicate design rationale and trade‑offs clearly.
• Collaborate with other designers through critiques and knowledge sharing.
• Help improve design practices within cross‑functional teams.
• Explore AI and emerging design tools to accelerate work while maintaining quality.

Skills

Product design

UX design

Cross-functional teamwork

User research

Prototyping

Accessibility

Figma

Design systems

Communication

Tools

Figma

Job description

Location: Hybrid, must be able to be 2 days in a Newcross office per week.

pro rata for a fixed-term contract to 31 December 2026, with the

possibility of extension subject to business requirements

Contract type: Fixed Term Contract

Working Pattern: Core working hours are 9:00am – 5:30pm

Who are we?

At Newcross Healthcare, we’re transforming healthcare through innovation, technology, and education—anchored by our values of Integrity, Respect, Empathy, and Teamwork.

As one of the UK’s leading providers of healthcare staffing and professional development, we empower over 80,000 health and social care professionals with smarter workforce tools, free digital learning, and accredited training.

By combining professional excellence and intelligent technology with genuine human compassion, we’re shaping a more connected, caring future for healthcare. Our values guide everything we do, ensuring exceptional care for patients and unwavering support for our teams.

Who are you?

We’re looking for an experienced Product Designer to join the Product & Technology team at Newcross Healthcare, helping shape digital products used by healthcare professionals, care providers and our internal teams.

This is a hands‑on opportunity to solve complex problems and turn them into simple, intuitive, accessible experiences that genuinely make a difference. You’ll be involved across the full product lifecycle — from discovery, research and prototyping through to delivery, measurement and continuous improvement.

Healthcare experience isn’t essential. We’re more interested in how you think, solve problems and work with others. Experience in SaaS, marketplaces, workforce technology, logistics, fintech, travel, booking platforms or other complex operational products could translate well.

You’ll work closely with Product Managers, Engineers, users and senior stakeholders, helping shape both individual features and the wider direction and quality of our products.

What will you do?

Whilst a full job description can be supplied here are a few of the key responsibilities for the role:

• Working with Product Managers, Engineers and stakeholders to understand problems, explore opportunities and shape product direction.
• Translating complex workflows, systems and requirements into clear, simple and intuitive experiences.
• Conducting and contributing to user research, usability testing and discovery activities.
• Using qualitative and quantitative insight, behavioural data and product metrics to inform and validate design decisions.
• Creating user journeys, flows, wireframes, prototypes and high‑fidelity product designs.
• Working closely with Engineers throughout delivery to make sure the intended experience is brought to life effectively.
• Defining appropriate measures of success and using feedback and product performance to identify opportunities for improvement.
• Contributing to and evolving our design system, helping create scalable, consistent and accessible experiences.
• Championing accessibility and inclusive design throughout the product development process.
• Clearly communicating design rationale, including the evidence, assumptions and trade‑offs behind your decisions.
• Collaborating with other designers through critiques, workshops and knowledge sharing.
• Helping us continuously improve how design works within cross‑functional product teams.
• Exploring appropriate uses of AI and emerging design tools to accelerate discovery, prototyping and delivery while maintaining a high standard of design quality.

What we’ll be looking for: (skills, experience + qualifications):

• Experience as a Product Designer, UX/UI Designer or similar, ideally working on digital products rather than primarily marketing or brand work.
• A strong portfolio demonstrating end‑to‑end product design, including the thinking and decision‑making behind your work.
• Experience working within cross‑functional teams alongside Product Managers and Engineers.
• Strong UX and interaction design skills, with the ability to simplify complicated journeys, systems and workflows.
• Experience designing responsive web products and/or native mobile applications.
• Confidence working with ambiguity and making informed decisions when perfect information isn’t available.
• Experience using user research and usability testing to influence product decisions.
• An understanding of product metrics and how design outcomes can be measured after launch.
• Strong prototyping skills and experience using tools such as Figma.
• Experience working with or contributing to design systems and reusable component libraries.
• A good understanding of accessibility and inclusive design principles, including WCAG.
• Excellent communication and stakeholder‑management skills, with the confidence to explain and constructively defend design decisions.
• The ability to balance user needs, business goals and technical constraints rather than considering design in isolation.
• Experience mentoring or supporting other designers and helping raise the quality of design across a team.
• Confidence working with senior stakeholders and communicating the evidence, rationale and trade‑offs behind significant product decisions.

Equality, diversity, and inclusion:

We put equality, diversity, and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they have the opportunity to contribute.

If you have a disability and would prefer to apply in a different format or would like us to make reasonable adjustments to enable you to apply or attend an interview, please contact us and we will talk to you about how we can assist.