Senior Product Designer

Xero; London; On-site; GBP 55,000 - 75,000; Full time

Job summary

Join a leading company as a Senior Product Designer and contribute to delivering exceptional user experiences. You will collaborate with cross-functional teams, conduct vital research, and ensure designs meet customer needs, all while enjoying a supportive work environment with generous benefits.

Benefits

Generous paid leave

Mental health support

Private medical insurance

Gym passes

Flexible working

Qualifications

• Experience in product design, preferably in a technology environment.
• Ability to conduct user research and synthesize findings.
• Strong collaboration skills with cross-functional teams.

Responsibilities

• Create user-centered designs and conduct user testing.
• Collaborate with teams for design QA during sprints.
• Develop wireframes and prototypes for user interactions.

Skills

Design Practice

User Research

Collaboration

Prototyping

Analysis

Job description

Our Purpose

At Xero, we’re here to help you supercharge your business. We do this by automating routine tasks, surfacing actionable insights, and connecting businesses with the right data, advisors, and apps. When that happens, we’re not only making life better for small businesses, but also building a stronger economy that can change the world.

We aim to make running a business beautiful by making small businesses more efficient every day, connecting them with big business technology, and empowering a community behind them. Their potential is limitless. When that happens, we’re not only helping small businesses, but also building a stronger economy that can change the world.

How You'll Make an Impact

• Senior Product Designers at Xero are responsible for designing beautiful, enabling, and meaningful experiences that solve genuine customer problems. As a seasoned designer, you’ll work closely with Product and Technology on mid-large scale projects within a product area of a portfolio.

What You'll Do:

• Apply design practice and thinking
• Work with the Design Director, Lead, and/or Principal Designer within your portfolio and product area to understand the Product Design vision and ensure consistency and quality of execution within your design delivery.
• Promote the value of design and collaborative practice across spheres of influence and participation.
• Conduct desk research including domain and competitor analysis, interaction/design trends, and 'best of' examples.
• Analyze relevant considerations such as research insights, product strategy, technical environment, and constraints.
• Contribute to defining and articulating ‘the problem’, challenging assumptions, and agreeing on purpose, principles, and vision.
• Create frameworks (wireframes, visual frameworks, content/data models) to articulate components, journeys, and elements needed to solve 'the problem.'
• Explore future concepts and identify interaction solutions and patterns that meet customer needs better.
• Develop phased design solutions bridging current patterns and future states, considering the XUI design system and constraints.
• Create prototypes to demonstrate proposed concepts or solutions.
• Collaborate with other designers to test ideas, share challenges, and provide feedback.
• Work with content designers to ensure content is consistent, fit for purpose, and meets customer needs.
• Design accessible, inclusive experiences that meet or exceed standards.
• Develop detailed interactions and interfaces that are smart and relevant.
• Present and communicate design work to diverse audiences.
• Create handover materials that clearly communicate design behavior and interaction flows.
• Identify research opportunities, plan, and undertake research and testing relevant to your product area.
• Participate in user research to understand customer goals, needs, behaviors, and pain points.
• Synthesize research data and draw insights.
• Conduct or participate in user testing as needed.
• Influence, challenge, and support other designers within your area to deliver high-quality experiences.
• Work with your Product Design Director on strategic initiatives.
• Facilitate cross-functional workshops to align teams around key decisions.
• Collaborate with cross-functional teams to balance user needs, business strategy, and technical constraints.
• Partner with development teams during sprints for design QA and problem-solving.

What Success Looks Like:

• Delivering great product design
• Being respected by peers, the design team, and product leaders
• Meeting deadlines with high-quality outputs
• Creating innovative solutions for customer and business problems
• Effective collaboration and communication within the team

Why Xero?

Offering generous paid leave, mental health support, private medical insurance, gym passes, employee resource groups, 26 weeks of parental leave for primary caregivers, an Employee Share Plan, flexible working, and more—reflecting our human values, enabling you to do your best work at Xero.

Research shows women and underrepresented groups are less likely to apply unless they meet every requirement. If you’re excited about this role but your experience doesn’t align perfectly, we encourage you to apply. Let us know of any support or access needs at any stage of the process.