Senior Product Designer

Blacklane; Greater London; Hybrid; GBP 85,000 - 120,000; Full time

Benefits offered by this job

Health insurance

Vacation days

Pension plan

Lunch vouchers

Wellbeing support

Learning budget

Hybrid work in London

Long-term incentive

Mystery Rides

Job summary

Blacklane is seeking a Senior Product Designer to shape end-to-end experiences across web and mobile, upholding our luxury brand identity.

You will lead complex journeys, set quality standards, and collaborate with Product and Engineering to deliver measurable outcomes while preserving premium nuance.

Qualifications

• 6+ years of relevant product design experience with a portfolio showing shipped work across mobile and/or web.
• Proficiency in industry-standard design tools such as Figma, Adobe Creative Suite, and Miro.
• Advanced UX craft in interaction design, IA, and user journeys, including edge cases.
• Exceptional UI with strong typography, layout, and micro-interactions.

Responsibilities

• Lead end-to-end product design from discovery through delivery, defining journeys, flows, wireframes, prototypes and high-fidelity UI.
• Set a premium quality bar with refined interfaces, typography, composition and attention to detail.
• Drive alignment with Product and Engineering to shape scope, trade-offs, and success metrics.
• Demonstrate business impact by identifying signals and using data/evidence to inform design decisions.

Skills

End-to-end design

UX craft

Cross-platform fluency

Product thinking

Data-informed decisions

Stakeholder communication

Adaptability

Luxury brand experience

Tools

Figma

Claude Design/Code

Adobe Creative Suite

Typeform

Miro

Job description

We’re looking for a skilled Senior Product Designer with exceptional UX, UI, and visual craft to shape end-to-end experiences across our web and mobile platforms aligned with our luxury brand identity. You’ll lead design for complex journeys, Set and maintain a high quality standard, and partner closely with Product and Engineering and cross-functional teams to deliver measurable outcomes, without losing the nuance that defines a premium experience.

This role is for someone who can take a problem from ambiguity to clarity: framing the opportunity, understanding and synthesising data, exploring options, aligning with stakeholders, and shipping work that’s both elegant and effective.

YOUR CHALLENGE

• Lead end-to-end product design: Own key product areas from discovery through delivery, journeys, flows, wireframes, prototypes, and high-fidelity UI that aligns with our brand identity.
• Set a premium quality bar: Craft refined interfaces with excellent hierarchy, typography, composition, and attention to detail, bringing a luxury standard to every interaction.
• Drive alignment and decision-making: Partner with Product and Engineering to define the problem, shape scope, and make smart trade-offs across user needs, business goals with measured success through data, and technical constraints.
• Demonstrate business impact: Define what success looks like, identify meaningful signals (conversion, retention, engagement, operational efficiency), and use experimentation and evidence to strengthen design decisions.
• Ship with engineering partners: Communicate clearly with engineers, provide implementation-ready specs, and protect design intent through build.
• Iteration & Testing: Continuously iterate on designs based on feedback, business needs, and quantifiable results.
• Presentation: Present design concepts and rationale to internal teams and stakeholders.
• Raise the team: Mentor and support other designers through feedback, critique, and practical guidance, helping the team level up through shared standards.

ABOUT YOU

• Experience: 6+ years of relevant product design experience, with a portfolio showing shipped work across mobile and/or web, and clear evidence of outcomes.
• Tools: Proficiency in industry-standard design tools such as Figma, Claude Design/Code, Adobe Creative Suite, Typeform, and Miro.
• Advanced UX craft: Expert in interaction design, IA, user journeys, and designing for edge cases, not just the “happy path”.
• Exceptional UI and visual design: A high level of polish, strong typography and layout instincts, and a sharp eye for micro-interactions and motion.
• Cross-platform fluency: Ability to translate flows and systems across Web, iOS, and Android, adapting to platform conventions while staying consistent.
• Product thinking and impact: Demonstrated ability to connect design work to business goals, prioritise effectively, and articulate impact using quantifiable results where possible.
• Data-aware, experiment-led decision-making: Comfortable using product signals (qualitative and quantitative) to inform design decisions and measure success. Familiar with experimentation practices such as hypothesis framing, defining success metrics, and collaborating with Product and Engineering to validate impact.
• Stakeholder influence: Strong communication and storytelling, able to present work clearly, handle critique well, and move decisions forward in a collaborative way.
• Adaptability: Comfortable working in a dynamic, fast-paced environment and managing multiple priorities.
• Nice to have: Experience designing for premium/luxury brands or customers with high service expectations.

About Blacklane

Our mission is simple but powerful: to become the world’s leading premium, global chauffeur service. Operating in 50+ countries, we reimagine chauffeur-driven rides by prioritizing reliability, innovation, and first-class service at every step. Blacklane is also at the forefront of sustainable mobility efforts, continuously working to reduce our operational impact on the planet.

Our Company Culture & Values

• Care - We are invested in each other's well-being and professional growth.
• Drive - We act with pace and determination. We are ambitious, committed to a growth mindset, and champion ownership and delivery.
• Excellence - We understand our customers so we can exceed expectations.

Why join us in a Blacklane on the fast lane?

• 100% employer-paid health insurance for you and your dependents, with 24hr GP access
• 28 vacation days per year, increasing with tenure
• Company pension with up to 5% employer contribution
• 15 GBP weekly Just Eat lunch vouchers for UK hub employees
• Your Mental and Physical Health No compromise with Nilo and Wellhub
• Continuous learning through LinkedIn learning and L&D budget
• Hybrid setup: 3 days a week in our London office
• Fair pay and benefits tailored to local markets
• Long-term incentive scheme
• Mystery Rides: Quarterly Voucher to enjoy personal trips around the world with Blacklane and experience our service from a guest’s perspective.

Do you have any questions or want to know more about our way of working? Feel free to contact us. We’re happy to connect!

We place great value on equal opportunities. Therefore, we welcome everyone to apply!

Blacklane will never ask you to pay money towards any job application. Do not make payment to anyone pretending to be from Blacklane during your recruitment process. If you suspect any scam-relevant activity, please talk to us as soon as possible. We're here to take care of you throughout the recruitment process.