Senior Product Designer

Healthtech-1; Greater London; On-site; GBP 60,000 - 85,000; Full time

Benefits offered by this job

Homemade breakfast and lunch provided

£250 annual learning budget

£60 per month health and fitness

Living benefit of £5,000 or £2,500 (30

Job summary

Healthtech-1, based in Stratford, East London, is seeking a Senior Product Designer to own the Bookable Navigator Inbox experience. You’ll work directly with the CEO and alongside engineers, four days a week on-site in the GP practice office.

You will interview practice staff, scope MVPs, and use AI tools to iterate from rough concepts to polished designs that are simple and usable in fast-paced clinical settings.

Qualifications

• 5+ years shipping within product teams, with at least two products shipped and used by real people.
• Experience working at a startup.
• Strong attention to UI detail, including spacing and micro-interactions.
• Comfort talking to users and getting close to the problem.
• Ability to work with data and make a case from product metrics.
• Existing use of AI tools in your design workflow.

Responsibilities

• Talk regularly to practice staff through interviews and by sitting in on real shifts to observe how the Inbox is used in practice.
• Research and scope product tickets before they reach engineering, so the team builds the right thing.
• Use the product yourself until you understand its friction points better than anyone else.
• Dig into product metrics to find where users get stuck, then translate that into design work.
• Measure whether shipped changes actually improved outcomes.
• Take ideas from rough MVP through to polished, high-fidelity design, keeping things simple and usable for people working under time pressure.
• Work side by side with engineers from first sketch through to what goes live.
• Use AI tools (such as Claude) daily to research, prototype and move faster.

Skills

Experience shipping within product

Startup experience

UI detail oriented

User interviewing

Data-driven decisions

AI tools in design workflow

Product thinking

Tools

Claude AI

Job description

Healthtech-1 is a UK healthtech company building software to improve access to NHS healthcare. Its products include patient registration software (used by 26% of GP practices in England) and Bookable Search, which helps patients find and book appointments. Its latest product, Bookable Navigator, automatically books appointments for existing patients. The company operates from within a working GP practice in Stratford, East London, and is backed by Y Combinator, Innovate UK and the NHS Clinical Entrepreneur Programme.

The role

This Senior Product Designer role was created to own the design of the Bookable Navigator Inbox, the interface where GP practice teams receive, triage and act on every patient request. It is used all day by receptionists, care navigators and clinicians. You would work directly with the CEO and alongside engineers, with significant ownership over the product experience. The role sits within the Product department and is based on-site at the company's GP practice office in Stratford, East London, four days a week.

What you would do

• Talk regularly to practice staff through interviews and by sitting in on real shifts to observe how the Inbox is used in practice
• Research and scope product tickets before they reach engineering, so the team builds the right thing
• Use the product yourself until you understand its friction points better than anyone else
• Dig into product metrics to find where users get stuck, then translate that into design work
• Measure whether shipped changes actually improved outcomes
• Take ideas from rough MVP through to polished, high-fidelity design, keeping things simple and usable for people working under time pressure
• Work side by side with engineers from first sketch through to what goes live
• Use AI tools (such as Claude) daily to research, prototype and move faster

What they are looking for

• At least 5 years of experience shipping within product teams, with at least two products shipped and used by real people
• Experience working at a startup
• Strong attention to UI detail, down to spacing and micro-interactions
• Comfort talking to users and getting close to the problem
• Ability to work with data and make a case from product metrics
• Existing use of AI tools in your design workflow
• Bonus: product-manager-style thinking - asking why before how, scoping problems to what matters, and having opinions about what to build next

Working arrangements

The role is based in Stratford, East London, in the office four days a week (Monday, Tuesday, Thursday and Friday), with Wednesday as a work-from-home day.

Pay and benefits

Salary is described as competitive, plus equity.

• homemade breakfast and lunch provided in the office daily
• a £250 annual learning budget
• a £60 per month health and fitness budget
• a local living benefit of £5,000 (within a 30-minute walk of the office) or £2,500 (within a 30-minute cycle)
• 2 paid volunteer days per year
• 6 team social days per year
• 7 additional paid days for meditation leave
• team holidays once a year
• parental leave scaling with tenure
• fertility leave (5 extra days per year)
• pension with 3% employer contribution
• late-night dinner and Uber expenses when working late