Senior Product Designer

NatWest Group; City Of London; On-site; GBP 65,000 - 85,000; Full time

Job summary

A leading financial institution is seeking a Senior Product Designer to craft seamless user experiences and drive product design. The candidate will conduct user research, create designs, and work closely with teams to shape innovative digital products. Ideal candidates will have experience in user-centric design and a strong command of Figma. This role offers the opportunity to influence the direction of product development in an agile, collaborative setting.

Qualifications

• Experience in delivering customer-focused designs, particularly native mobile design.
• Ability to work in an agile, fast-paced, and data-driven environment.
• Understanding of user research methodologies, both qualitative and quantitative.

Responsibilities

• Conduct user research and integrate insights into the design process.
• Create user journey maps, wireframes, and UI designs.
• Manage ideation and design critique workshops.

Skills

User research expertise

Interaction design

UI design skills

Communication skills

Stakeholder management

Tools

Figma

Figjam

Job description

We're looking for a Senior Product Designer who thrives on solving complex design challenges and crafting seamless user experiences.

You'll own the end-to-end product design process, translating user needs and business objectives into intuitive, impactful solutions.

Working in an open, collaborative, and agile environment, you'll work closely with other product designers, product owners, developers, and business stakeholders to design and iterate on products that make a real difference to our customers.

What you'll do

As a Senior Product Designer, you'll bring a strategic mindset, user research expertise, and strong interaction and UI design skills to shape world-class digital experiences. As a senior member of the design team, you'll have the opportunity to shape product direction, introduce new ways of working, and influence digital innovation. Your responsibilities will include:

• Conducting user research and integrating insights into the design process, advocating for a customer-first approach
• Creating user journey maps, wireframes, high-fidelity UI designs, and interactive prototypes to communicate design concepts effectively and ensure seamless execution and handoff of designs
• Facilitating and managing ideation, brainstorming, and design critique workshops with key stakeholders
• Contributing to and evolving the design system to ensure consistency and scalability

We're looking for someone with experience in delivering customer-focused designs, ideally including native mobile design. You'll also bring the ability to work well in an agile, fast-paced, and data-driven environment. Experience in developing customer-facing digital applications and products, and launching customer-focused digital products, is essential.

An understanding of user research methodologies, both qualitative and quantitative, and knowing when to apply them is important.

Strong interface design, information architecture, and prototyping skills, primarily using Figma or Figjam, are required.

Knowledge and experience of embedding accessibility and inclusion in design work, ensuring that products are usable by diverse user groups and meet our brand standards, are also necessary.

Excellent communication and stakeholder management skills, with experience in running workshops and presenting design rationales, are essential.

At NatWest Cushon, we like to do things a bit differently. Our mission is to help as many people as possible to get comfortable with their finances, and our vision is to bring a tech revolution to the financial services industry.