Senior Product Analyst (Transaction Enrichment)

Whereby; Greater London; On-site; GBP 65,000 - 95,000; Full time

Job summary

Zopa is seeking a Senior Product Analyst to join the Transaction Enrichment team. This role blends data analysis with product thinking to identify what should change from insights, not just what the data shows.

You will explore where AI-driven enrichment falls short, form hypotheses, build prototypes, and help translate findings into the roadmap. You’ll work with Product Management and Engineering to ensure your insights land in shipped features, using AI tooling and LLM APIs to drive pragmatic

Job description

Our Story Hello there. We’re Zopa. We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at Zopa.com! We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces. If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife

We’re looking for a Senior Product Analyst to join our Transaction Enrichment team. At heart this is a data and analytical role — but one where strong product thinking matters as much as technical ability. You'll be expected to care not just about what the data shows, but about what should change as a result.

You’ll spend your time understanding where our AI-driven transaction enrichment falls short, forming hypotheses, building prototypes to test them, and shaping what we build next. This isn't a research role - you'll be expected to move quickly, make pragmatic trade-offs, and care about what ships and what lands, not just what looks good in a notebook.

You’ll be comfortable writing code and using LLM APIs directly. You won't be starting from scratch every time - AI coding tools are part of how we work, but you'll need the underlying capability to use them well.

Your output is insight and evaluation — shaping what we build and the implementation decisions behind it: which prompts work, how data should be processed, where the trade-offs lie. You'll work closely with the Product Manager and Engineering to ensure your findings land in the roadmap and translate into real changes.

About the Transaction Enrichment Team

The team sits at the heart of how Zopa turns data into intelligent products. We build and evolve the capabilities that transform raw transaction data into reliable, structured intelligence - so customers can understand their money better, and the rest of the business can build confidently on top of it.

A core focus is transaction enrichment: tagging merchants, assigning categories, ensuring data quality, and making sure everything integrates cleanly into our broader data models and customer-facing products.

As we move toward more AI-first ways of working, the tribe is also rethinking how transaction data should be accessed and used — not just by analysts and product teams, but by AI systems and LLM-powered tools. The work is foundational and long-term in nature: improving systems, shaping strategy, and building capabilities that compound in value over time.