Senior Product Analyst - Operational Technology

SSE plc; Glasgow; Hybrid; GBP 64,000 - 77,000; Full time

Benefits offered by this job

Private healthcare discount

Gym membership discount

Online GP access

24/7 counselling

Cycle to Work

Maternity pay

Paternity leave

Adoption pay

Job summary

SSE plc in Scotland is seeking a Senior Product Analyst to support the OT value streams, including OT Security and OT Private Networks, with a hybrid delivery model and a base location that includes Glasgow.

You will lead requirements, manage the Azure DevOps backlog, translate priorities into delivery plans, and collaborate with engineering, procurement and governance in a regulated asset-intensive environment while progressing from demand through to operations.

Qualifications

• Experience as Senior Product Analyst or similar in complex IT/OT/infrastructure environments.
• Full lifecycle experience from discovery to handover.
• Strong requirements engineering with user stories, use cases, functional and non-functional requirements, acceptance criteria and traceability.
• Experience providing Scrum Master or Agile team facilitation for backlog delivery.
• Knowledge of OT infrastructure and Purdue Model levels 3 & 3.5 (industrial DMZs, networks, SCADA, etc.).

Responsibilities

• Lead analysis, validation and management of business, operational and technical requirements; translate stakeholder needs into epics, features, user stories and acceptance criteria.
• Develop and maintain product and service roadmaps aligned with outcomes, regulatory commitments and priorities.
• Analyse current and future-state processes to improve control, efficiency, service resilience and user experience with traceability.
• Translate priorities into delivery plans and maintain a healthy Azure DevOps backlog; manage risks and dependencies.
• Support testing, implementation and transition into service; develop OT knowledge for lifecycle decisions and security compliance.

Skills

Senior Product Analyst

Full lifecycle experience

Requirements engineering

Agile facilitation

OT infrastructure

Tools

Azure DevOps

Job description

Base Location: You'll be expected to spend 50% of your working week in one of the following locations; Glasgow, Perth, Reading or Havant.

Salary: £64,085 - £76,581 + a range of benefits to support your finances, wellbeing and family.

Working Pattern: Permanent | Full Time | Flexible First options available.

The role

We're looking for a proactive, technically aware Senior Product Analyst to support one or both of Thermal IT's Operational Technology (OT) value streams: OT Security and OT Private Networks.

This is a hybrid product analysis and delivery role. Alongside leading requirements, process and product analysis, you will help the Product Owner and technical team turn priorities into realistic delivery plans, maintain delivery momentum, manage dependencies and risks, and provide clear visibility of progress.

You will take a practical, outcome-focused approach, supporting work from initial demand and analysis through planning, testing, implementation and transition into operation. You will be comfortable working across OT, cyber security, engineering, suppliers, procurement and internal governance in a regulated and asset-intensive environment.

The balance of responsibility across the two value streams will be agreed according to business priority, delivery demand and team capacity. You will help establish consistent analysis and delivery practices while recognising the different products, stakeholders and operational contexts of each value stream.

You will

• Lead the analysis, validation and management of business, operational and technical requirements, translating stakeholder needs into clear epics, features, user stories, use cases and acceptance criteria.
• Develop and maintain product and service roadmaps aligned with business outcomes, regulatory commitments, operational priorities and technical lifecycle requirements.
• Analyse current and future-state processes, identifying opportunities to improve control, efficiency, service resilience and user experience while maintaining end-to-end traceability.
• Translate priorities into realistic delivery plans and a healthy Azure DevOps backlog, facilitating Agile delivery activities and actively managing risks, dependencies, issues and impediments.
• Support testing, implementation and transition into service, while developing sufficient OT knowledge to contribute to lifecycle decisions, CAF evidence, NIS risk assessments and security compliance.

You have

• Significant experience as a Senior Product Analyst, Business Analyst or in a comparable role within a complex IT, OT, engineering or critical-infrastructure environment.
• Demonstrable experience taking work through the full lifecycle from discovery and requirements through planning, testing, implementation and operational handover.
• Strong requirements engineering and process-analysis skills, including user stories, use cases, functional and non-functional requirements, acceptance criteria and requirements traceability.
• Experience providing Scrum Master or equivalent Agile team facilitation, supporting successful backlog delivery and helping remove impediments while maintaining focus on value-driven outcomes.
• Working knowledge of OT infrastructure and industrial systems across relevant Purdue Model levels, particularly Levels 3 and 3.5, which may include industrial DMZs, hosting, firewalls, industrial networks, network segmentation, secure remote access, network monitoring, endpoint security, DCS, SCADA or ADMS environments.

About SSE

SSE's purpose is to be restless every day until we make electricity clean, affordable and available for all.

We do this by developing, building, operating and investing in electricity infrastructure and businesses needed in the energy transition. This includes electricity transmission and distribution networks, onshore and offshore wind farms, hydro-electric power and flexible thermal generation. We also provide products and services for businesses and other customers.

Our investment plan will see SSE invest £33bn in critical electricity infrastructure to 2030.

SSE Thermal help keep electricity available for millions of people while pioneering low-carbon technologies. From ground-breaking carbon capture and storage projects to plans for what might be the world's first hydrogen-fired power station, we're transforming how flexible power supports a cleaner electricity system.

Flexible Benefits To Fit Your Life

Enjoy discounts on private healthcare and gym memberships. Wellbeing benefits like a free online GP and 24/7 counselling service. Interest-free loans on tech and transport season tickets, or a new bike with our Cycle to Work scheme. As well as generous family entitlements such as maternity and adoption pay, and paternity leave.

Work with an equal opportunity employer

SSE will make any reasonable adjustments you need to ensure that your application and experience with us is positive. Please contact [e-mail] / 01738 275846 to discuss how we can support you.

We're dedicated to fostering an open and inclusive workplace where people from all backgrounds can thrive. We create equal opportunities for everyone to succeed and especially welcome applications from those who may not be well represented in our workforce or industry.