Senior Product Analyst

Bupa; Eccles, Greater London; Hybrid; GBP 40,000 - 49,000; Full time

Benefits offered by this job

25 days holiday

Bupa health insurance

Enhanced pension & life insurance

Performance bonus

Onsite gyms / discounts

Job summary

Bupa is seeking a Senior Product Analyst to shape strategic decisions in the UK Insurance business. You’ll work with Product leaders to understand performance, evaluate initiatives and drive data-driven decisions across commercial metrics.

The role combines technical analytics with business insight, requiring strong stakeholder engagement and mentoring of junior analysts in a hybrid working environment, with multiple London-area and Salford locations involved.

Qualifications

• Previous Senior Analyst or equivalent analytical experience.
• Strong commercial and analytical problem-solving skills.
• Proficiency in SQL, Python, SAS, R, or similar analytical programming languages.
• Experience building and applying statistical models/AI to solve business problems.
• Strong data visualisation skills using Power BI, Tableau or similar tools.
• Advanced Excel and PowerPoint capabilities.
• Excellent stakeholder management and communication skills.
• Experience leading complex analytical projects involving multiple stakeholders.

Responsibilities

• Partner with Product leaders to support strategic and commercial decision-making.
• Analyse customer behaviour, revenue, profitability and cost drivers to identify trends, risks and opportunities.
• Develop repeatable frameworks for measuring business impact and value creation.
• Apply advanced analytics, forecasting and predictive modelling techniques to optimise performance.
• Evaluate the effectiveness of business initiatives using robust statistical methods.
• Translate complex data into clear, actionable recommendations for senior stakeholders.
• Act as a subject matter expert for enterprise data and commercial insight.
• Mentor and support junior analysts, promoting best practice and high-quality delivery.

Skills

SQL

Python

SAS

R

Power BI

Tableau

Excel

PowerPoint

Stakeholder mgmt

Project leadership

Tools

Snowflake

Job description

Job Description:

Job Title: Senior Product Analyst

Job Grade: C15

Salary: From £44,900.00 DOE and location + Fantastic benefits
Location status: Hybrid (flexible working options available) 3 days WFH
Location: Bupa Place, Salford - Willow House, Staines - Angel Court, London

Permanent/fixed term contract: Permanent

About the Role

We Make Health Happen

At Bupa, we're passionate about using data and analytics to improve the experiences of our customers, patients and residents. As a Senior Analyst within the Product Analytics team, you'll play a pivotal role in shaping strategic decisions, identifying growth opportunities and driving commercial performance across our UK Insurance business.

This is an exciting opportunity for an experienced analyst who enjoys combining technical expertise with commercial insight and stakeholder influence. You'll work closely with Product leaders, helping them understand performance, evaluate initiatives and make better data-driven decisions.

What You'll Be Doing

• Partner with Product leaders to support strategic and commercial decision-making.
• Analyse customer behaviour, revenue, profitability and cost drivers to identify trends, risks and opportunities.
• Develop repeatable frameworks for measuring business impact and value creation.
• Apply advanced analytics, forecasting and predictive modelling techniques to optimise performance.
• Evaluate the effectiveness of business initiatives using robust statistical methods.
• Translate complex data into clear, actionable recommendations for senior stakeholders.
• Act as a subject matter expert for enterprise data and commercial insight.
• Mentor and support junior analysts, promoting best practice and high-quality delivery.

What We're Looking For

Essential

• Previous Senior Analyst or equivalent analytical experience.
• Strong commercial and analytical problem-solving skills.
• Proficiency in SQL, Python, SAS, R, or similar analytical programming languages.
• Experience building and applying statistical models/AI to solve business problems.
• Strong data visualisation skills using Power BI, Tableau or similar tools.
• Advanced Excel and PowerPoint capabilities.
• Excellent stakeholder management and communication skills.
• Experience leading complex analytical projects involving multiple stakeholders.

Desirable

• Experience evaluating causality and business outcomes using real-world data.
• Experience within Insurance, Financial Services or a commercial analytics environment.
• Track record of mentoring and developing junior analysts.
• Experience of using Snowflake or equivalent platform

Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social, and environmental wellbeing. We support flexible working and have a range of family friendly benefits.

• 25 days holiday, increasing through length of service, with option to buy or sell
• Bupa health insurance as a benefit in kind
• An enhanced pension plan and life insurance
• Annual performance-based bonus
• Onsite gyms or local discounts where no onsite gym available
• Various other benefits and online discounts

Why Bupa?

We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to "Be you at Bupa", we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.

Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

Time Type: Full time

Job Area: Call Centre

Locations: Angel Court, London, Bupa Place, Staines - Willow House