Senior Product Analyst

Zopa; City Of London; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A financial technology company in London is seeking a Product Analyst to generate insights from data to enhance product development. The ideal candidate should have data analysis experience and be skilled in SQL, with a passion for turning data into actionable insights. This hybrid role requires in-office work 2-3 days a week, fostering collaboration while allowing flexibility.

Benefits

Flexible working arrangements

Work from abroad up to 120 days a year

Collaborative work environment

Qualifications

• Experience in a data-led, fast-paced environment.
• Quantitative background with skills to turn data into insights.
• Experience using SQL and familiarity with Python.

Responsibilities

• Generate insights from data to drive product development.
• Collaborate with product managers and engineers on analytical projects.
• Monitor product metrics and present findings to stakeholders.

Skills

Data analysis

SQL

Communication skills

Attention to detail

Creativity

Tools

Tableau

Python

Power BI

Job description

Our Story

Hello there. We’re Zopa.

We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at Zopa.com!

We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces.

If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count.Want to see us in action? Follow us on Instagram @zopalife

At Zopa, analysts are the people that inspire ideas and strategies to drive our business forward and make our products better for customers.

Our analysts are a mix of creative problem solvers and number whizzes with a passion for translating numbers into business opportunities and delivering insights to drive decision-making. They are also strong communicators with the ability to story‑tell with data to both technical and non‑technical stakeholders alike.

Our analysts are deeply embedded into the business and will interact with individuals at all levels of the business from Managers to our leadership team.

We are currently looking for Product Analysts and Senior Product Analysts to join our Fraud, Payments, Wealth and Operations product tribes. Your role is to be the key person generating the insight that helps us to make data‑driven decisions to improve our product.

A day in the life...

• Generate key insight from our vast data warehouse and help our product managers drive product development
• Pair with product managers to design and implementA:Btests in live customer journeys
• Model and forecast the impact of changes that you are driving
• Work collaboratively with product managers, software engineers, designersand credit analysts to get to the best solution
• Takeon ownership of analytical projects andidentifyingnew and exciting opportunities through analysis
• Monitorkey metrics to understand how the product is performing andregularlypresent this to product managers and senior stakeholders

About you...

• You have some experience in a data‑led, fast paced environment (e.g. consulting, banking, start‑up)
• You’reanalytical and have excellent attention to detail
• You have a quantitative background, and you are a natural at turning data into insight to make decisions
• Youhavestrongexperience usingSQLandbonus points forsomePython
• You have some experience in using Tableau or other BI tools(e.g. Looker, Power BI)
• You cancommunicateyour insights succinctly, stick tokey resultsand influence upwards,downwardsand sideways
• You treat others with respect butyou’renot afraid to challenge them sensitively
• You’rea self‑starter. You know when to ask for support andyou’renot shy about doing so but youdon’twait to be told what to do
• You’realways on the lookout for new learning opportunities and strive to be on thecutting edge
• You are used to working in cross‑functional teams with many skillsets coming together to make amazing products

*Please note - no candidate will meet every single desired qualification. If your experience looks a little different from what we’ve identified and you think you can bring value to the role, we’d love to learn more about you!*

At Zopa we value flexible ways of working.

We value face‑to‑face collaboration and a good work‑life balance. This hybrid role requires you to come to our London office 2-3 days a week.

You’ll also have the option of working from abroad for up to 120 days a year*! But no matter where you are, we’ll make sure you’ve got everything you need to thrive, both in your work and home life, from day one.

*Subject to having the right to work in the country of choice

Diversity Statement

Zopa is proud to offer a workplace free from discrimination. Diversity of experience, perspectives, and backgrounds leads to better products for our customers and a unique company culture for our people. We are made up of nearly 50 nationalities, have a DE& I forum made up of Zopians wanting to make a difference and we are proud of our culture where everyone can bring their full self to work. Our approach to DE& I is reflected in our hiring process so please let us know if you require any reasonable adjustments.