Senior Process Optimization Specialist

Kramp; Biggleswade; On-site; GBP 45,000 - 65,000; Full time

Job summary

Join Kramp as a Senior Process Optimization Specialist and become a vital member of the HR Service Delivery team. This senior role is focused on aligning business goals with HR processes, driving transformation, and improving employee experiences through innovative solutions. You will have the opportunity to implement methodologies that enhance efficiency and establish best practices in a rapidly evolving organization.

Benefits

25 vacation days and 12 ADV days

Flexible working policy

Profit sharing bonus

Great budget for training and courses

Qualifications

• Dynamic and experienced HR Professional with strong HR system knowledge.
• Proven track record in high service delivery standards.
• Ability to connect with stakeholders at all levels.

Responsibilities

• Analyze HR processes to identify improvement opportunities.
• Deliver projects within the HR Service Delivery program.
• Develop policies and automate routine tasks.

Skills

HR Expertise

Result-oriented

Communication

Education

Bachelor in HRM or Technology Business

Job description

Are you ready to take on an impactful role as the Senior Process Optimization Specialist and become a key member of Kramp’s Global HR Service Delivery team? This is your opportunity to help shape the future of Kramp and make a meaningful impact on our people and our success.

To support and drive Kramp’s ongoing transformation—and to become a preferred employer across our markets—we are looking for an ambitious and experienced Senior Process Optimization Specialist.

The mission of this role is to align Kramp’s long-term business goals with the HR Service Delivery model and translate this into impactful programs. You will serve as a vital link between our local HR teams across five European clusters and our global HR Business team.

The role

Kramp Group’s HR organization is built around strategic HR Business Partnering and strong global Centers of Expertise, one of which is HR Service Delivery. Service delivery details the way HR services are delivered to the Kramp organization in terms of end-to-end processes. In this senior role, you will translate the vision & direction for this topic into system, tooling, and delivery. Key focus areas are clarity on global versus local processes, systems, increased effectiveness and efficiency, and user experience.

Your specific tasks include:

• Analyze and identify opportunities to improve HR processes, practices, and procedures using prescribed methodologies.
• Deliver projects within the established HR Service Delivery program using business performance metrics involving identification, development, and tracking of key performance indicators.
• Analyze business processes and develop software tools that automate routine tasks, increase efficiency, and boost employee experience.
• Develop policies and processes, create best practices, set up case studies, and deliver internal knowledge-sharing sessions to capture and share improvements.
• Business Process / Model Rethink, Design and execute methodologies to analyze and identify opportunities to improve processes, practices, and procedures, uncovering opportunities for innovation.

Who are you?

We are seeking a dynamic and experienced HR Professional who embodies the following qualities:

• HR Expertise: a seasoned HR Professional with strong knowledge of multiple HR systems, proven track record in creating and maintaining high service delivery standards.
• Result-oriented: a smart, process-driven specialist who is able to dive into details to deliver tangible outcomes.
• Connector: an excellent communicator who connects with stakeholders on multiple levels in the organization, able to establish trusting relationships.
• Hands-on, able to deliver in time, keeping agreements. Someone who strives for high quality with pragmatic implementation power.
• Bachelor level preferably in the directions: HRM, Technology Business.

What do we offer?

We are an ambitious, fast-growing, and financially sound organization. You can expect:

• 25 vacation days and 12 ADV days (based on a full-time contract)
• Flexible working policy in hours and location
• Profit sharing bonus
• Great budget for training and courses

Do you want to join us?

If you feel challenged by the above role description and requirements, we are interested in meeting you! Please use the application button and send your CV and cover letter.

If you do not fully meet all requirements for this role but think you would be a good match, please apply and convince us.

Do you have questions about this role? Please contact Sophie ten Berge, Talent Acquisition Specialist.

About us

Thanks to our ambitions, we are active throughout Europe: a leading position in the agricultural market for parts. We heavily invest in E-Business and innovations. Our aim is to make it easy for our customers to run their business. Working at Kramp means working with over 3500 international colleagues. The people at Kramp are enthusiastic, professional, and involved. We speak our customers’ language, understand their challenges, and earn their trust to exceed their expectations. Our promise “It’s that easy” is embedded in our culture and DNA.

Working at Kramp means:

• … you belong here! Being part of our open business community
• … your work makes a difference! Have an impact on what matters
• … you will develop and realize! Learn and realize your potential

"We’re a department of innovators, and I can already see new projects appearing on the horizon."