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Senior Prime Property Manager

JR United Kingdom

United Kingdom

On-site

GBP 35,000 - 55,000

Full time

7 days ago
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Job summary

An established industry player is seeking a Senior Prime Property Manager to oversee a prestigious portfolio in East London. This role involves managing key client relationships, ensuring exceptional service, and collaborating with a dedicated team. The ideal candidate will have a strong background in property management, outstanding communication skills, and a passion for customer satisfaction. Join a company that values innovation and teamwork, and offers a supportive environment for professional growth. With opportunities for additional earnings and a range of benefits, this position is perfect for someone looking to make a significant impact in the property sector.

Benefits

Travel insurance (optional benefit)
Dental insurance (optional benefit)
Life assurance
Beauty and fitness discounts
Restaurant and cinema discounts
Charitable giving
Employee Assistance Programme
Access to training programmes

Qualifications

  • Proven track record in property management with a focus on customer service.
  • Strong communication skills and experience managing key client portfolios.

Responsibilities

  • Manage a portfolio of prime new build properties, ensuring excellent customer experience.
  • Communicate effectively with clients and tenants, providing recommendations.

Skills

Portfolio Management
Customer Service
Communication Skills
Relationship Building
Problem Solving

Education

ARLA Property Mark/NFOPP Qualification

Job description

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Senior Prime Property Manager, United Kingdom
Client:

Kinleigh Folkard & Hayward

Location:

East London

Job Category:

Other

EU work permit required:

Yes

Job Views:

8

Posted:

18.04.2025

Expiry Date:

02.06.2025

Job Description:

At KFH, we are looking for a Senior Prime Build to Rent Property Manager to manage our clients’ East London portfolio, joining our Lettings Property Management team in Wimbledon.

Are you ARLA Property Mark/NFOPP qualified? Do you have BTR experience? Do you have experience managing portfolios for key clients and forming and developing great relationships with customers and colleagues? We’re looking for an individual that can collaborate with others, share their knowledge and skills. At KFH, we are continuously looking for opportunities to improve and are looking for a Senior Prime BTR Property Manager to bring new thinking and embrace our legacy.

With over 60 branches across the capital, KFH is London’s largest independent property services group, and we are growing! As one of London’s leading property services groups, we offer a range of property services including block management, commercial, residential, and financial services. We manage over 15,000 residential and commercial units in different mixed-use schemes across 130 locations in London, with a combined portfolio worth £10 billion. In addition, we have one of the largest teams of qualified chartered surveyors and valuers in London and provide a whole range of services for corporate and private clients. Our employees are at the heart of our business and help to drive our success by supporting each other and providing exceptional service with care in order to achieve the right results with integrity. We pride ourselves on working in collaboration and valuing experience as well as encouraging new thinking.

You will report to our Regional Prime Operations Manager.

Responsibilities of a Senior Prime BTR Property Manager include:

  • Manage a portfolio of prime new build properties or properties owned by our key clients, offering an unrivalled customer experience.
  • Report and communicate with clients and tenants, presenting recommendations and solutions confidently.
  • Manage ad-hoc private clients.
  • Collate and provide client reports.
  • Frequently visit properties to view any issues and meet with contractors, clients, and tenants.
  • Continually review and manage the performance of your portfolio against client requirements, KFH’s KPIs, and the tenancy agreement.

We are looking for a Senior Prime BTR Property Manager with a proven track record in a similar portfolio management role, outstanding communication skills, and a passion for delivering excellent customer service to all of our clients while achieving the right results and enhancing our reputation.

Additional earning potential, commission earned on:

  • Block Management referrals.
  • Survey referrals.

Company benefits include:

  • Travel insurance (optional benefit).
  • Dental insurance (optional benefit).
  • Life assurance.
  • Beauty and fitness discounts.
  • Restaurant and cinema discounts.
  • Charitable giving.
  • Employee Assistance Programme.
  • Access to a range of in-person and online training programmes through KFH’s dedicated Talent Development team to support your role and career development.

Each year we celebrate success by hosting a company-wide Awards Ceremony, along with many seasonal social events throughout the year. We also have regular involvement with our chosen London-based charity, London Youth, with activities varying from cake sales to Tough Mudder to marathons, and we encourage our employees to participate. We pride ourselves on fantastic customer service, exceptional communication, and delivering the right results.

KFH is an equal opportunity employer. We are committed to creating a diverse and inclusive environment for all employees.

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