Senior Primary Care Manager - Dental Services

Integrated Care System; Carmarthen; On-site; GBP 50,000 - 70,000; Full time

Job summary

A regional healthcare organization in Carmarthen is seeking an experienced Senior Primary Care Manager to oversee dental services. The role focuses on contract management, performance assessment, and strategic implementation within the Primary Care Dental Services Team. Candidates should possess a Master's degree and have extensive experience in healthcare frameworks. This role is essential for enhancing service integration within NHS dental services.

Qualifications

• Educated to Master's degree level or equivalent.
• Experience managing contracts and monitoring performance.
• Experience working with primary care contractors.

Responsibilities

• Lead operationally on primary care dental services development.
• Support performance management of primary dental contractor services.
• Implement new ways of working, including budget management.

Skills

Contract management

Performance management

Budget management

Strategic planning

Team management

Education

Master's degree

Job description

Senior Primary Care Manager - Dental Services

An exciting opportunity has arisen for a dynamic, innovative and highly motivated individual to join the Primary Care Dental Services Team, as a Senior Primary Care Manager.

The post holder will support the key functions of general dental service contact commissioning, including contract and performance management of dental contracts, supporting collaborative development, and planning to support the organisation in the delivery for its objectives.

Main duties of the job

The post holder will lead operationally on the development of primary care dental services at Hywel Dda level and will undertake service development and transformation providing an overview and liaison role at County/Cluster level.

• Support the development and performance management of the primary are dental contractor service to enable local integration and development of pathways to improve access to NHS dental Services working across community and specialist dental services to align with the Primary Care Model for Wales.
• Be responsible for the management and performance management of the General Dental Services (GDS) contract and practicedevelopment through innovation and contract reform for Hywel Dda dental practices. They will also work with the Senior LocalityDevelopment Managers to ensure integration of Dental Services in Cluster planning.
• Have lead responsibility for the implementation of new ways of working such as the development of contract reform practices, budget management and innovative service redesign.

About us

Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.

We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.

We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.

Our services are provided in:

• Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
• Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
• Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
• 47 general practices (six of which are health board managed practices); 35 dental practices and 4 orthodontic practices; 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
• Numerous mental health and learning disabilities services

Job responsibilities

You will be able to find a full job description and person specification attached within the supporting documents.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

Interviews will be held on 27/08/2025

Person Specification

Qualifications and Knowledge

• Educated to Master's degree level, or equivalent level of knowledge gained through experience
• Continuous Professional Development
• EDCL

Experience

• Experience of working with Primary Care Contractors
• Experience of managing contracts and monitoring performance
• Experience of budget setting and monitoring financial position
• Experience of providing and receiving highly complex, sensitive and contentious information
• Experience of developing and implementing strategic plans
• Experience of working in partnership with other organisations
• Experience of managing staff and team working
• Experience of working with primary care general dental practices
• Experience of managing the QAS process
• Experience of negotiating and developing Enhanced Service specifications

Other

• Able to travel across the Health Board sites in a timely manner
• Welsh Speaker (Level 1)

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.