Senior Practitioner, Homelessness, £30,205.50 - £31,726.50 per annum depending on skills, full [...]

BCHA; Whitley Bay; On-site; GBP 25,000 - 35,000; Full time

Job summary

BCHA is seeking a dedicated individual for a leadership role in their adult homelessness service in Bournemouth. You will spearhead a team focused on trauma-informed, person-centred support for vulnerable adults. This rewarding position emphasizes building trusting relationships and providing vital resources as individuals work towards recovery and sustainable living.

Benefits

Professional development training

Supportive team environment

Job satisfaction

Qualifications

• Experience in support services, particularly with vulnerable populations.
• Ability to engage in recovery and support planning activities.
• Understanding of trauma-informed approaches and mental health services.

Responsibilities

• Lead a team providing person-centred support to adults at risk of homelessness.
• Develop and manage trusting relationships with individuals in recovery.
• Liaise with external providers to access additional support services.

Skills

Empathy

Listening

Problem Solving

Communication

Assertiveness

Job description

BCHA has an opportunity in our flagship adult homeless service in Bournemouth. In this role, you will lead an established team and develop customer-led support using person-centred and psychologically informed approaches by providing information, advice, and support for adults who are or are at risk of homelessness.

The team consistently employs a trauma-informed, person-centred approach to better understand and support the individual.

You will guide the team in building trusting relationships with vulnerable customers to manage risks, engage in recovery, and work towards sustainable pathways for the future.

Position:

BCHA has an opportunity in our Homelessness accommodation service in Bournemouth. In this role, you will develop customer-led support using person-centred and psychologically informed approaches by providing information, advice, and support for adults who are or are at risk of homelessness.

The team uses a trauma-informed, person-centred approach to facilitate effective support.

You will lead the team in building trusting relationships to support vulnerable customers in managing risks and recovery.

We can offer you:

• Work within a professional, friendly, and supportive team;
• Achieve job satisfaction in a rewarding and challenging role;
• Build trusting relationships with customers;
• Receive training in trauma-informed approaches, mental health, substance misuse, and accommodation services;
• Liaise with external providers to access support services.

BCHA Safer Recruitment: Safeguarding is our priority. We follow safer recruitment procedures to prevent unsuitable applicants from employment and ensure fair treatment in compliance with legislation. BCHA is committed to safeguarding and expects all employees and volunteers to share this commitment.

Closing date: Rolling interviews on offer.

Requirements:

• Prioritise immediate safety needs and manage risk;
• Enable access to funds and support services;
• Engage customers in recovery and support planning;
• Provide personalised support and case management;
• Support access to legal, mental health, sexual, domestic, and substance misuse services;
• Build professional relationships internally and externally;
• Be resilient, confident, calm, pragmatic;
• Be self-motivated, proactive, assertive, empathetic, non-judgemental;
• Have good listening, questioning, and written skills.