Senior Practitioner; Homelessness & Domestic Abuse (£30,205.50 - £31,726.50 per annum depending[...]

Hightown; Bournemouth; On-site; GBP 28,000 - 40,000; Full time

Job summary

An established charitable housing association is seeking a Senior Practitioner to empower individuals facing homelessness and domestic abuse. This rewarding role involves leading a dedicated team of Support Workers, implementing trauma-informed support services, and collaborating with various stakeholders to ensure high-quality service delivery. With a focus on personal growth and independence, this position offers a chance to make a real difference in the lives of vulnerable adults. Join a supportive team environment where your contributions will be valued and impactful.

Benefits

Professional training in trauma-informed approaches

Supportive team environment

Job satisfaction in a challenging role

Qualifications

• Experience in delivering support services to vulnerable adults.
• Strong understanding of mental health challenges and trauma-informed care.

Responsibilities

• Develop customer-led support using trauma-informed approaches.
• Lead a team of Support Workers and manage service delivery.
• Collaborate with various external agencies for effective service.

Skills

Trauma-informed approaches

Mental health support

Case management

Communication skills

Team leadership

Job description

South West based charitable housing association BCHA

Founded over 50 years ago, BCHA has a mission to meet housing needs and end homelessness. We focus on building and providing affordable, secure homes, and supporting individuals to lead independent, fulfilling lives. We believe in equality, valuing every individual with dignity and respect, and our doors are open to everyone.

We are looking for a Senior Practitioner to develop and deliver support services to adults experiencing homelessness and domestic abuse. You will empower individuals with the tools for independent living and personal growth, leading a team of Support Workers within the BCHA Psychologically Informed Framework. Collaboration with stakeholders is essential to ensure high-quality service delivery.

Key Responsibilities

1. Develop and implement customer-led support using trauma and psychologically informed approaches.
2. Provide information, advice, and support to adults facing mental health challenges.
3. Manage the support service and lead a team of Support Workers and staff.
4. Establish strong relationships with statutory and third-sector agencies.
5. Collaborate with Local Authority Housing Teams, Police, IDVA, Housing Benefit staff, DWP, Community Mental Health Teams, Social Services, and Offender Management services.
6. Respond flexibly to service requirements, including working outside core hours and on weekends.

What We Offer

• Work within a professional, friendly, and supportive team environment.
• Achieve job satisfaction in a rewarding, challenging role.
• Build trusting relationships with customers.
• Receive full training in trauma-informed approaches and homelessness services management.
• Liaise with external providers to access supportive services.

As an employer, we ensure fair and compliant recruitment processes, prioritizing safeguarding and the welfare of people. All candidates are treated fairly and consistently.

Closing date: 17/03/2025

Additional Responsibilities

• Prioritize the immediate safety needs of customers and manage risks.
• Enable customers to access funds and support services.
• Engage customers in recovery and support planning.
• Provide intensive, personalized support and case management.
• Support access to legal, mental health, sexual health, domestic abuse, and substance abuse services.
• Build professional relationships internally and externally.
• Be resilient, confident, calm, practical, pragmatic, self-motivated, proactive, assertive, empathetic, and non-judgemental.
• Possess good listening, questioning, and written communication skills.