Senior Practitioner (Bank) (NHS AfC: Band 6) - RMN, RNLD - NHS Midlands and Lancashire Commissi[...]

NHS Midlands and Lancashire Commissioning Support Unit; Leicester; Hybrid; GBP 32,000 - 37,000; Full time

Job summary

A leading NHS organization seeks a Senior Practitioner to join the Midlands and Lancashire team. In this role, you'll lead assessments in personalized healthcare, ensuring best practices in service delivery while providing support and mentorship to colleagues. Candidates must be registered nurses with robust assessment skills and the ability to manage complex cases effectively. This position offers flexible working hours, with a focus on improving healthcare outcomes for patients.

Benefits

Flexible working arrangements

Training and support networks

NHS staff discounts

Qualifications

• Registered RMN or RNLD.
• Extensive knowledge of continuing healthcare process.
• Capacity to engage in work for a minimum of 2 days per week.

Responsibilities

• Lead on Continuing healthcare assessments in the ICB area.
• Manage a caseload of patients with complex health needs.
• Mentor and supervise other practitioners in the team.

Skills

Assessment skills

Negotiation and conflict management skills

Problem-solving

Ability to manage own workload

Education

UK professional registration as RMN or RNLD

Job description

Main area RMN, RNLD Grade NHS AfC: Band 6 Contract 12 weeks (Bank work will be required to have 2 week assignment break at 12 weeks of continuous employment) Hours 15 hours per week (Flexible working) Job ref 877-CSU-7261809-BK

Employer NHS Midlands and Lancashire Commissioning Support Unit Employer type NHS Site Leicester Town Leicester Salary dependant on experience Closing 20/06/2025 23:59 Interview date 24/06/2025

NHS AfC: Band 6

Job overview

As a registered professional do you have capacity to engage in work for a minimum of 2 days per week or more? Join NHS Midlands and Lancashire as a bank nurse, working within our continuing healthcare department to conduct assessments and reviews of patient care. RMN, RNLD ? Interested in a new challenge using your excellent assessment skills? We are looking for qualified Senior Practitioners to join the Personalised Healthcare Commissioning (PHC) service to work with our Teams in supporting ICB`s in providing support for patients in receipt of health funding.

The post holder will play a key role in supporting the Personalised Healthcare Commissioning service across the region. Working within the remit of the National Framework for Continuing Healthcare and other NHS funding streams, the post holder will deliver an effective and competent level of service and consistently deliver a client-focused service.

You should be well versed in dealing with complex and sometimes contentious information.

The Post holder should hold a full UK driving licence and have access to a vehicle to be able to fulfil the requirements of this post.

If you are a confident, resilient, articulate and enthusiastic individual with a passion to constantly work to improve services for patients, are used to working in a challenging environment and like to find solutions/problem-solve, this could be the post for you.

Main duties of the job

The postholder will be expected to lead on Continuing healthcare assessments across the responsible integrated Care Board (ICB) area.

You will support and advise colleagues in relation to NHS Continuing Healthcare Funding ensuring current practice is being embedded into clinical practice, promoting best practice and compliance with the Department of health processes.

The role will be responsive to ICB priorities and expectations whilst working on their behalf and representing them through work with NHS Continuing Healthcare.

Working for our organisation

The NHS is the biggest employer in Europe. It is a world-renowned institution and an exciting place to work, full of challenges and opportunities.

NHS Midlands and Lancashire (ML) is one of the biggest and best-performing commissioning support units in the country, with among the highest levels of staff and customer satisfaction. We work together as a team of over 1,600 expert staff based across the Midlands and North West to make a difference – for our customers, patients and communities.

Offering a full range of professional services to hospital trusts, local authorities, integrated care systems (ICSs) and other public bodies across the country, our NHS values underpin everything we do.

We provide a supportive environment in which to learn and develop, with the opportunity to further your skills and career within an exciting and evolving environment.

Joining our inclusive and innovative team comes with a range of benefits including flexible & agile working arrangements.

With our training schemes and support networks, you will be empowered to play a leading role in the future of healthcare, whatever your specialism or interest. And as a member of NHS staff you will receive plenty of discounts too.

Detailed job description and main responsibilities

Job responsibilities

• Working within a team of Personalised Healthcare Assessors, taking a lead role in complex cases, ensuring a high-quality service is delivered, supporting and mentoring staff to achieve continuous improvement
• Managing a caseload of patients and contributing to performance improvement, taking a lead for identified areas, where agreed
• Managing a defined caseload for those with complex health needs
• Managing staff in line with regional and local HR policies
• Facilitating and contributing to multi-disciplinary assessments and patient reviews, in line with standard operating procedures
• Actively involved in the recruitment of junior members of staff
• Supporting the PHC team to ensure workstream plans are fulfilled and supervised effectively to ensure successful delivery
• Supporting the Team Leader to ensure that all processes implemented are compliant with the NHS Continuing Healthcare National Framework
• Deputizing (as required) in the absence of a team leader for PHC
• Assisting the Team Leader for PHC with resolution of complaints, appeals and disputes
• Raising issues of concern through the Senior Management Team where necessary
• Mentoring and supervision of PHC Associate Practitioners, Practitioners and students
• Contributing to performance improvement within the team of Senior Practitioners, Practitioners and Associate Practitioners ensuring that services are delivered to a high standard
• Monitoring workstreams of PHC Practitioners and quality assurance of processes
• Working with members of the team to investigate the causes of any variance from target/plan and proactively contribute to the implementation of solutions
• Actively supporting the PHC team in working towards goals and objectives
• Communicating information, risks, issues and dependencies, including briefings and reports
• Maintaining professional registration and up-to date knowledge of legislation
• Providing relevant and timely specialist advice and guidance on functional and information matters relating to the service
• Delivering against objectives, achieving quality outcomes, prioritizing own workload and working to tight deadlines
• Fostering transparency and a person-centered approach with patients, families and representatives
• Promoting the use of Personal Health Budgets for eligible individuals as a means of their having control over their care and achieving best possible outcomes whilst being cost effective and value for money
• Ensuring the principles and duties of safeguarding are holistically, consistently and contentiously applied
• Contributing to maintenance and monitoring of service standards around quality
• Complying with NHS Codes of Conduct and Standard Business Conduct and/or NHS Trust Standards of Business Conduct policies
• Responsible for ensuring mandatory training is up-to-date

For the full job description and person specification please see the supporting document. This document has a number of criteria that we would ideally want in a candidate. We know that you might not meet all the criteria for the role but please don’t let that stop you from applying. We understand that you may bring other skills and experience to this role that we might not have thought of.

Person specification

Application form and interview process

• 2. Extensive knowledge of specialist areas acquired through experience and training, plus further specialist knowledge of the continuing healthcare process and MDT working.
• 3. Negotiation and conflict management skills and the ability to influence
• 4. Demonstrated capabilities to manage own workload effectively and make informed decisions in the absence of required information, working to tight and often changing timescales

** Please Note **

In event of exceptionally high levels of response, we reserve the right to close the post before the date stated above in order to prevent the number of applications received being unmanageable. You are advised to submit your completed application form as soon as possible to have the best chance of being considered.

Employer certification / accreditation badges

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.