Senior Power Markets Analyst, Customer Success - Software Solutions

Aurora Energy Research; Greater London; On-site; GBP 45,000 - 60,000; Full time

Job summary

A leading company in energy analytics seeks a Senior Power Markets Analyst to enhance client success with their software solutions. The role involves market analysis, client support, and collaboration with development teams. Ideal candidates will have analytical expertise and experience in power markets.

Benefits

Private Medical Insurance

Dental Insurance

Pension Schemes

Employee Assistance Programs

Local Discounts

Flexible Working Arrangements

Qualifications

• At least 1 year of professional experience in an analytical role.
• European power market analytics experience.

Responsibilities

• Empower clients to deploy capital using Aurora’s software.
• Collaborate with teams to perform analyses for client projects.
• Support client transactions with market analyses.

Skills

Analytical Skills

Communication Skills

Client-Facing Experience

Team Player

Education

Degree in Engineering

Degree in Business

Degree in Economics

Job description

Senior Power Markets Analyst, Customer Success - Software Solutions

Join to apply for the Senior Power Markets Analyst, Customer Success - Software Solutions role at Aurora Energy Research

About the position

Aurora’s Software Solutions team is building the global investment analytics platform for the energy transition. Widely adopted by leading energy asset owners, operators, developers, and investors, the platform changes the way energy market analytics are performed and delivered. Aurora is developing a global technical Customer Success team to provide the critical end-to-end human interface between the software and the end user.

We are looking for a driven Senior Power Markets Analyst to join our team in Oxford, supporting our software suite across Europe. The successful candidate will have a deep understanding of power markets, strong analytical skills, and client-facing experience. They should be a quick learner, collaborative, and capable of translating complex software data into actionable insights for clients.

Key responsibilities

1. Empower developers, utilities, and funds to deploy capital in the energy transition using Aurora’s software for investment decisions.
2. Collaborate with European Advisory teams to perform analyses for client projects, enabling access to pre-release features and insights.
3. Support client transactions by performing market analyses and asset valuations using Aurora’s software.
4. Assist in troubleshooting client software questions with internal teams.
5. Shape the evolution of Aurora’s software suite by working with Product and Software Development teams.

What we are looking for

• At least 1 year of professional experience in an analytical role, preferably in engineering, business, economics, or similar fields.
• Strong analytical capabilities and communication skills, with confidence in client-facing situations.
• Results-driven with persistence and a hands-on approach.
• Team player with a successful track record in collaborative environments.
• European power market analytics experience, with knowledge of power market models.
• Professional exposure to energy and power markets; prior client-facing experience is a plus.

What we offer

• Opportunities to learn how major energy sector players view market evolution and make strategic decisions.
• Deep understanding of energy investment processes, including transactions and regulatory developments.
• Direct engagement with clients through conferences, workshops, and webinars.
• Benefits include private medical insurance, dental insurance, pension schemes, employee assistance programs, local discounts, and flexible working arrangements.

Additional information

We are committed to flexible working and equal opportunity employment. To apply, submit your CV, a personal summary, salary expectations, and notice period.

About us

Aurora Energy Research is a rapidly growing company serving over 600 clients worldwide, including utilities, investors, and governments. We operate globally, providing market intelligence, bespoke analytics, advisory services, and cutting-edge software, driven by a diverse team of experts in energy, finance, and consulting.