Senior Portfolio Manager Development Finance (South-West)

Shawbrook Bank; Greater London; On-site; GBP 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a Senior Portfolio Manager to lead their Development Finance Portfolio Management team. This role involves managing credit risk, maintaining customer relationships, and overseeing portfolio activities. The ideal candidate will have proven experience in Development Finance and a strong acumen for market analysis. Join a purpose-led organization that values flexibility and delivers exceptional customer experiences. With a commitment to innovation and a collaborative culture, this role offers the chance to contribute to meaningful projects while enjoying a range of employee benefits and a supportive work environment.

Benefits

Market leading family-friendly policies

Free access to Headspace

Free access to Peppy digital health app

Employee Assistance Programme

Cycle to work scheme

Discounts on gym membership

Contributory pension scheme

Minimum of 27 days holiday per year

Option to buy or sell holiday days

Participation in annual discretionary bonus scheme

Qualifications

• Proven experience in Development Finance and risk management.
• Strong customer relationship management and portfolio monitoring skills.

Responsibilities

• Manage the Development Finance Portfolio Management team effectively.
• Proactively manage risk and ensure excellent customer relationships.

Skills

Development Finance

Risk Management

Customer Relationship Management

Portfolio Monitoring

Market Analysis

Education

Degree/MBA or similar business qualification

Job description

The proposed role will manage the South West Development Finance Portfolio Management team (currently comprising of 3 FTE).

The Development Finance Portfolio Management team is a segregated team who manage the credit risk of development finance transactions, alongside other in-life activities. The Senior Portfolio Manager role will have their own portfolio of clients in conjunction with team management responsibility.

The Senior Portfolio Manager role will have responsibility for:

• Individual Development Monitoring, working with 3rd party & in-house monitoring surveyors
• EWI Monitoring
• Covenant Monitoring
• Annual Reviews
• Provision of additional debt facilities to support existing developments, if needed
• Managing post execution in-life activities inclusive of site visits, restructures and drawdowns
• Focus on customer retention & delivering a great customer experience
• Origination support to effectively onboard new customers

PM have responsibility for all performing cases, working with the NPL team for under-performing and non-performing cases.

Key Responsibilities

The primary responsibilities will be to manage effectively the team, proactively manage risk across the portfolio and within the Group Risk Appetite.

The role will be required to work collaboratively with the wider Development Finance Team, Construction Risk, Structured Lending NPL and Real Estate Portfolio Management teams to provide a seamless client proposition.

In addition, the role will have responsibility for:

• Develop and maintain excellent customer relationships with new and repeat borrowers
• In conjunction with Business Support
• Active Portfolio Monitoring for trends, concentrations, sub-sector variances etc.
• Market Analysis & Portfolio Reviews, plus Horizon Scanning
• Consider market, macroeconomic and regulatory impacts on the portfolio and take necessary actions where appropriate, including updating relevant Risk Committees on early warning signs
• Input into Asset Class & Lending Policies
• Ensuring Lessons Learned are embedded across the team, inclusive of watchlist cases
• Supporting key strategic priorities & projects
• Manage credit, legal and compliance risks on own portfolio and effective team controls
• Ensuring the team has the requisite capacity & capabilities to successfully manage the portfolio
• Support, guidance & coaching to individual team members
• Regular performance feedback and performance management
• Ensure the completion (within appropriate timescales) of ongoing credit stewardship activity to a high standard, including but not limited to annual reviews, MI / covenant monitoring, EWI reporting / escalation, Watch actions / reporting, Expiries and KYC / AML
• Develop and maintain excellent working relationships across the wider organisation

The role will report to the Head of Development Finance Portfolio Management.

The Person

• Degree/MBA or similar business qualification or equivalent work experience appropriate to the role
• Proven experience in Development Finance
• Deep and broad business and financial acumen

The Opportunity

Shawbrook provides finance to a wide range of customer segments that value the premium experience, flexibility and certainty we deliver. We are a purpose-led organisation, with a focus on delivering long-term sustainable value for all our stakeholders.

We have a diversified offering, with our innovative lending propositions tailored to meet specific customer needs in carefully selected markets across SME, Real Estate, and Personal. Our products range from complex structured credit facilities for growth-focused businesses to mortgages for professional landlords and property investors, as well as simple loans for consumers delivered digitally. We fuel our lending through customer deposits, which we attract by delivering a premium experience, choice, and consistently great value to smart savers.

The business model we have created is unique and difficult to replicate, with our ‘best of both’ approach combining deep human expertise with advanced digital, tech, and data capabilities. This combination not only allows us to deliver excellent customer experiences but to do so efficiently and at scale. We are proud of our innovative and agile culture, which drives consistently high employee engagement scores and makes Shawbrook an attractive destination for the best talent. If you’re willing to roll up your sleeves, contribute new ideas and believe anything is possible, you’re our kind of person.

Work with us because you:

• Want to be part of a bank built for the dynamics of the modern world
• Relish a challenge and enjoy a fast-paced, innovative and hardworking culture
• Enjoy finding new and better ways to solve complexity and make things happen
• Want to belong to a diverse culture that stands shoulder to shoulder with minority and underrepresented groups
• Care about society and the environment and want to be part of a business that cares too
• Want to continue to grow professionally and be the best version of yourself

Reward

Your Wellbeing - We take your health and well-being very seriously by providing a range of benefits to give you and your family peace of mind. These include:

• Market leading family-friendly policies such as access to our Maternity, Adoption and Paternity policies from Day 1 of your employment
• Free access to Headspace, a mindfulness & meditation digital health app
• Free access to Peppy digital health app that offers personalised support through fertility treatment, becoming a parent, or menopause
• EAP (Employee Assistance Programme) - Offering you support on a wide range of subjects including financial concerns, mental wellbeing, and more general queries around family, work, housing, and health
• Cycle to work scheme
• Discounts on gym membership
• Contributory pension scheme & death in service

Your Lifestyle - It’s important you strike the right balance between your work and personal life. We provide benefits to support you when at work and when you’re enjoying your leisure time.

• Minimum of 27 days holiday per year
• Option to buy or sell holiday days through our flexi-holiday scheme
• Discounts on gym membership nationwide
• Access to discounts on a range of high street and online brands
• Community support and charitable giving

Your Contribution - We’re focused on rewarding those that go the extra mile in helping us achieve our goals.

• Participation in our annual discretionary bonus scheme designed to reward your contribution to our success
• Proudly Shawbrook recognition scheme focused on recognising our role models and thanking our colleagues for a job well done