Senior Portal Product Manager - UX-Driven Customer Portals

TieTalent; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading tech recruitment agency in London is seeking a Portal Product Manager to take ownership of customer portals strategy. The ideal candidate will excel in developing customer-facing portals and driving UX-led solutions. You will oversee product designs, enhance customer experiences, and work collaboratively with multi-functional teams. This full-time position offers an exciting opportunity to shape customer interactions with digital services.

Qualifications

• Strong experience in delivering customer-facing portals.
• Proven track record of driving UX-led solutions.
• Excellent communication and stakeholder management skills.

Responsibilities

• Define and deliver the customer portal strategy and roadmap.
• Gather insights through research, competitor analysis, and client feedback.
• Drive portal enhancements that improve customer experience.

Skills

Customer-facing portal development

UX design

Microsoft Dynamics

Power Platform

Stakeholder management

Collaboration

Job description

A leading tech recruitment agency in London is seeking a Portal Product Manager to take ownership of customer portals strategy. The ideal candidate will excel in developing customer-facing portals and driving UX-led solutions. You will oversee product designs, enhance customer experiences, and work collaboratively with multi-functional teams. This full-time position offers an exciting opportunity to shape customer interactions with digital services.