Portal Product Manager

TieTalent; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading tech recruitment agency in London is seeking a Portal Product Manager to take ownership of customer portals strategy. The ideal candidate will excel in developing customer-facing portals and driving UX-led solutions. You will oversee product designs, enhance customer experiences, and work collaboratively with multi-functional teams. This full-time position offers an exciting opportunity to shape customer interactions with digital services.

Qualifications

• Strong experience in delivering customer-facing portals.
• Proven track record of driving UX-led solutions.
• Excellent communication and stakeholder management skills.

Responsibilities

• Define and deliver the customer portal strategy and roadmap.
• Gather insights through research, competitor analysis, and client feedback.
• Drive portal enhancements that improve customer experience.

Skills

Customer-facing portal development

UX design

Microsoft Dynamics

Power Platform

Stakeholder management

Collaboration

Job description

Join to apply for the Portal Product Manager role at TieTalent

Join to apply for the Portal Product Manager role at TieTalent

I'm working with a client who is looking to hire an experienced Portal Product Manager to take ownership of their customer portals strategy. This is an exciting opportunity to join a growing Product team and play a pivotal role in shaping how customers interact with digital services.

The ideal candidate will have strong experience in delivering customer-facing portals, with a proven track record of driving UX-led solutions that showcase products and services effectively. You'll be working closely with internal stakeholders and external partners to bring new portals to life, ensuring they are customer-focused, compliant, and impactful.

Key Responsibilities for the Portal Product Manager:

Define and deliver the customer portal strategy and roadmap

Gather insights through research, competitor analysis, and client feedback

Translate requirements into clear product designs and oversee build/delivery with integration partners

Drive portal enhancements that improve customer experience and engagement

Support the wider Product team in building best-in-class product practicesKey skills for the Portal Product Manager:

Proven background in developing customer-facing portals

Experience in UX design and digital engagement

Strong knowledge of the Microsoft stack, especially Dynamics and Power Platform

Excellent communication and stakeholder management skills

Ability to work collaboratively across multi-functional teamsIf you're a Portal Product Manager with a passion for building engaging customer portals and want to step into a senior role where you can truly make an impact, I'd love to hear from you

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Product Management and Marketing

• Industries

  Technology, Information and Internet

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