Senior PMO Leader: IT Programs & Delivery

World Wide Technology; Greater London; On-site; GBP 90,000 - 120,000; Full time

Benefits offered by this job

Health and Wellbeing benefits

Financial benefits: Profit Sharing

Paid Time Off

Job summary

World Wide Technology (WWT) is seeking a PMO Manager to lead complex IT project portfolios within a global services framework. You will guide PMO teams, coordinate with Sales and deployment resources, and drive successful project delivery across Fortune 500 clients.

The role requires deep PMO knowledge, strong leadership, and an ability to navigate contract negotiations, financial management, and cross-functional collaboration in a high-performing environment.

Qualifications

• Bachelor's Degree, PMP, or extended management experience preferred
• Minimum of 5 years management experience in a Professional Services environment, managing PMO teams that lead complex Information Technology projects
• Minimum of 10 years of project management experience
• PMP or PRINCE 2 certified
• Three years + prior sales/business development experience
• Extended knowledge of networking technologies and deployment practices
• Excellent understanding of financial processes; ability to create proformas, track project metrics, forecast future trends, and manage change
• Excellent understanding of the contract process; ability to manage contract modifications and take the lead of negotiations surrounding contract scope, cost, and schedule
• Ability to work independently and to work collaboratively in high functioning global teams
• Strong customer-facing and communication skills (written, verbal, and presentation)
• Strong problem solving skills with the ability to implement change
• Valid driver's licence
• Ideal timezone is GMT/GMT+1 aligned our UK office

Responsibilities

• Deep understanding of Project Management methodologies
• Work directly with Sales, Project Managers, & deployment resources to ensure flawless execution of our implementations
• Ensure customer satisfaction and SLA's are exceeded
• Continuous focus on services improvements
• Comprehensive understanding of financial management & cost control practices
• Maintain communication with customers and WWT staff
• Personnel management and development
• Ability to build a high performance team with high morale
• Recruitment, interviewing, & forecasting staffing requirements
• Drive project schedule, scope, and milestone performance within the PMO
• Monitor and manage the day-to-day aspects of projects within the PMO
• Proper staffing & utilization management
• Excellent understanding of risk management and issue resolution
• Ensure projects are planned and executed in line with the PMO methodology
• Continued focus on methodologies & deployment process improvements
• Review of project deliverables
• Ensure rigour and discipline around post mortem and lessons learnt reviews
• Build and maintain relationships with internal and external customers, as well as subcontractors

Skills

PMO leadership

Project management

Sales/business development

Customer communication

Problem solving

Leadership

Global team collaboration

Independent / collaborative work

Education

Bachelor's Degree

PMP certification

PRINCE2 certification

Job description

World Wide Technology (WWT) is seeking a PMO Manager to lead complex IT project portfolios within a global services framework. You will guide PMO teams, coordinate with Sales and deployment resources, and drive successful project delivery across Fortune 500 clients.

The role requires deep PMO knowledge, strong leadership, and an ability to navigate contract negotiations, financial management, and cross-functional collaboration in a high-performing environment.