Senior Platform Reliability Engineer (PHP/AWS)

Reward Gateway; Greater London; Hybrid; GBP 65,000 - 95,000; Full time

Benefits offered by this job

On-call allowance £500/week

Hybrid work in London

Enhanced rates for public holidays

Job summary

Reward Gateway is looking for a hands-on Application Operations Engineer to improve the reliability of business-critical PHP applications. You’ll work across PHP, MySQL and AWS, investigate incidents, perform root cause analysis, and build automation to reduce operational effort.

The role emphasizes production operations, observability and continuous improvement, with on-call duties and a hybrid London-based pattern.

Qualifications

• Strong PHP experience with troubleshooting and safe fixes.
• Operational support across cloud environments.
• Experience supporting production applications in medium to large organisations.

Responsibilities

• Investigate, troubleshoot and resolve production issues across PHP apps, APIs, MySQL, and AWS.
• Participate in on-call rota and incident response.
• Perform root cause analysis and implement long-term fixes.
• Analyze logs, metrics, and traces with Datadog and Kibana.
• Write production-grade PHP code and automation to reduce manual work.

Skills

PHP

MySQL

AWS

Datadog

Kibana

Incident management

On-call

Tools

CI/CD

Job description

Reward Gateway is looking for a hands-on Application Operations Engineer to improve the reliability of business-critical PHP applications. You’ll work across PHP, MySQL and AWS, investigate incidents, perform root cause analysis, and build automation to reduce operational effort.

The role emphasizes production operations, observability and continuous improvement, with on-call duties and a hybrid London-based pattern.