Senior Planning Officer (Grade 9) - Planning

RANGAM CONSULTANTS LIMITED; England; On-site; GBP 30,000 - 45,000; Full time

Job summary

A property management company in the UK seeks a professional to lead high-quality estate services across housing blocks. Responsibilities include managing caretakers, conducting safety checks, and ensuring compliance with health and safety standards. Ideal candidates will have experience in social housing and strong leadership skills. A full UK driving licence is required, along with a commitment to customer satisfaction.

Qualifications

• Experience in estate services within social housing or local authority.
• Proven supervision or team leadership of estates staff.
• Strong working knowledge of fire safety routines.

Responsibilities

• Plan and complete estate inspections and produce reports.
• Conduct fire alarm tests and close out actions to deadlines.
• Line-manage caretakers including planning and performance reviews.
• Manage cleaning and grounds maintenance standards.
• Engage with residents to address service issues.
• Monitor contractors and compliance with statutory checks.

Skills

Estate services experience

Team leadership

Fire safety knowledge

Report writing

CAFM/housing systems

Education

IOSH Managing Safely or NEBOSH certification

Fire Warden/Marshal and First Aid certifications

Tools

Microsoft Office

Job description

Overview

Lead high-quality estate services across housing blocks and communal areas, ensuring safety, cleanliness, and customer satisfaction. Coordinate and line-manage caretakers, deliver fire safety checks, and drive continuous improvement against KPIs and SLAs.

Responsibilities

• Plan and complete estate, block, and communal area inspections, producing actionable reports and following through to resolution.
• Carry out weekly fire alarm tests, emergency lighting checks, record evidence, and close out FRA actions to deadlines.
• Line-manage caretakers including rota planning, task allocation, quality checks, and performance reviews.
• Manage cleaning and grounds maintenance standards, raising and tracking work orders via CAFM/housing systems.
• Engage with residents, address service issues, and escalate repairs, health and safety, and safeguarding concerns appropriately.
• Monitor contractors, permit to work, RAMS/COSHH compliance, and evidence of statutory checks.
• Track KPIs/SLAs, maintain asset/inspection records, and provide concise reports to management.

Essential requirements

• Experience in estate services within social housing, local authority, or similar estates environment.
• Proven supervision or team leadership of caretakers/estates staff with rota and scheduling responsibility.
• Strong working knowledge of fire safety routines in blocks, FRA action tracking, and health and safety basics.
• Confident with inspections, report writing, and using CAFM/housing systems and Microsoft Office.
• Full UK driving licence and willingness to travel across multiple sites.

Desirable

• IOSH Managing Safely or NEBOSH (General/Fire).
• Fire Warden/Marshal and First Aid certifications.