Senior Planning Enforcement / Planning Enforcement Officer

Rugby Borough Council; Rugby; Hybrid; GBP 42,000 - 54,000; Full time

Benefits offered by this job

35 days annual leave including bank holidays

Hybrid working up to 60%

Annual leave purchase scheme

Subsidised parking

Structured Induction Program

Learning and Development opportunities

Payment of a professional subscription

Family Friendly Policies

Retail Discounts and more

Cycle to Work scheme

Job summary

A local government authority is seeking a Senior Planning Enforcement Officer to oversee planning enforcement matters. This full-time position is vital in ensuring enforcement complaints are dealt with promptly and effectively, prioritizing excellent customer service. Candidates must have experience in planning enforcement, strong organizational skills, and must hold a valid UK driving licence. The role offers a hybrid working option, generous leave, and various employee benefits that support personal and professional development.

Qualifications

• Must be well-organized and self-motivated with the ability to work independently.
• A full UK driving licence and access to a car for business use is essential.
• Well organised and self-motivated with good communication.
• Ability to resolve problems with a customer-focused approach.
• Full UK driving licence with access to a car.

Responsibilities

• Lead on a range of planning enforcement matters.
• Ensure enforcement complaints are investigated and assessed in a timely manner.
• Provide excellent customer service throughout the planning and enforcement process.
• Contribute to diverse workloads from urban areas to Green Belt heritage work.

Skills

Experience of planning enforcement work

Knowledge of the planning system

Very good communication skills

Problem resolution in a customer-focused manner

Driving licence

Job description

Senior Planning Enforcement Officer - Rugby Borough Council

Join Rugby Borough Council to apply for the Senior Planning Enforcement Officer role. This is a full-time position (37 hours per week; part-time options may be considered).

About the role

Rugby is one of the fastest growing towns in the country and is set to grow by 30% by 2035. The Senior Planning Enforcement Officer will lead on a range of planning enforcement matters and be responsible for ensuring enforcement complaints are investigated and assessed in a timely manner in accordance with the Council’s Enforcement Policy.

Explaining every step of the planning and enforcement process to our customers is vital to our success, and your achievements will be based not only on your ability to do your job but also on putting customer service at the heart of everything you do.

In addition, there is plenty of scope to get involved in a diverse range of workload from the urban area of the town to the rolling Warwickshire countryside, much of which is Green Belt, as well as heritage and cultural work that helps preserve the birthplace of the game of Rugby.

About You

You will need experience of planning enforcement work together with knowledge of the planning system. You must be well‑organised and self‑motivated with the ability to work independently, have very good communication skills, and be able to resolve a range of problems in a customer‑focused manner.

A full UK driving licence and access to a car for business use is essential.

Benefits

• 35 days leave (including 8 Bank Holidays and 3 extra days normally applied at Christmas)
• Hybrid working up to 60%
• Annual leave purchase scheme
• Subsidised parking
• Structured Induction Program
• Learning and Development opportunities including Future Leaders programmes
• Payment of a professional subscription for approved professionals
• Family Friendly Policies
• Extra benefits including Retail Discounts, Cycle to Work scheme and more

Salary and Benefits

Rugby Borough Council provided pay range varies based on skills and experience. Base pay range: Direct message the job poster from Rugby Borough Council.