Senior Planner

STEVENAGE BOROUGH COUNCIL; Stevenage; On-site; GBP 31,000 - 34,000; Full time

Benefits offered by this job

Pension scheme

Flexible working

Leave and holidays

Training & development

Employee assistance programme

Travel: season ticket loans

Cycle to work scheme

Staff discounts

Job summary

Stevenage Borough Council is seeking a Senior Planner in its Repairs Service to organise repairs, schedule work, and ensure timely delivery for residents. You will coordinate planners and operatives, balance workloads and adapt to changing priorities while maintaining customer-focused service levels.

The role emphasizes knowledge of DRS/NEC, social housing background, and strong data reporting capabilities to monitor progress and identify trends.

Qualifications

• Strong knowledge of DRS/NEC and repairs and maintenance/social housing background.
• Strong line management focus.
• Strong data control (creating reports and identifying out-of-target jobs/trends).

Responsibilities

• Organise repairs and ensure residents receive a timely, reliable service.
• Coordinate day-to-day scheduling, balance workloads and respond to changing priorities.
• Work with planners, trade operatives and managers to progress repairs from appointment to completion.
• Contribute to continuous improvement of service delivery and data reporting.

Skills

DRS knowledge

NEC knowledge

Repairs & maintenance

Social housing background

Line management

Job description

Job Reference013990FunctionBuilding Safety and Property ServicesSalary£31,015 to £33,673 pa – pro rata for hours workedStatusFull TimeJob TypePermanentHours Of Work37Senior PlannerMore detailsJob Title Senior PlannerPost Number 013990Weekly Working Hours 37Salary Range £31,015 to £33,673 pa – pro rata for hours workedContract Type PermanentLocation StevenageAbout the roleAs Senior Planner within Stevenage Borough Council’s Repairs Service, you will play a key role in organising repairs and ensuring residents receive a timely, reliable and customer-focused service. You will coordinate day-to-day scheduling, balance workloads and respond to changing priorities, working closely with planners, trade operatives and managers to keep repairs progressing from appointment through to completion.About youThe successful candidate will have• Strong knowledge of DRS / NEC and repairs and maintenance / social housing background• Strong line management focus• Strong data control (creating reports and identifying out of target jobs / trends)Our benefits• Pension Scheme: We offer a career average pension scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants• Flexible working: Available upon request, subject to operational requirements.• Part time and Job share opportunities: All our full-time vacancies are open to job share unless otherwise stated.• Leave: A variety of different types of paid and unpaid leave covering emergency and planned leave, maternity, paternity, adoption and parental leave.• Holidays: 25 days holiday rising to 31 days (depending on Local Government service)• Training: An extensive range of learning and development opportunities• Employee Assistance Programme: 24/7 Confidential advice and support on personal, work, family and relationship issues• Travel: Season ticket loans and discounts for public transport• Cycling: Cycle to Work scheme• Stevenage Credit Union: Secure savings, free life insurance and access to cheap loans.• Employee Discounts: Via monthly paid membership of the Civil Service Sports Council (CSSC)• Wellbeing: Discounted Health and Fitness membership• Trade Unions: For a small fee, all employees have the opportunity to join a Trade UnionHow to applyAll applications must be made on onlineFor an informal discussion about this role please contact:Name: Khalid AkhtarJob Title: Repairs ManagerPhone Number: 07860852258Email: [e-mail] date for receipt of applications: 28 November 2026Interviews will be held week commencing: 07 December 2026Please note that if we receive a large volume of applications for this role, we reserve the right to close this vacancy ahead of the published closing dateStevenage Borough Council (SBC) is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff, volunteers and recruitment candidates to share this commitment. SBC shall take all reasonable steps to employ staff who are safe to work with children, young people and vulnerable adults. For posts identified with regular contact with these groups applicants will be required to undertake a Value Based Interview. The council supports the legislative requirements for employing and maintaining safer staff and the guidance specified by Hertfordshire Safeguarding Adults Board | Hertfordshire County CouncilWe are changing.Stevenage Borough Council is undergoing Local Government Reorganisation (LGR). If you are employed by Stevenage Borough Council on 1 April 2028, it is expected that the majority of roles will transfer to the newly-created unitary councils on existing terms and conditions under TUPE (Transfer of Undertakings – Protection of Employment) principles.LGR is one of the biggest changes we will face in a generation. It will reshape how we work and how services are organised and gives us a real opportunity to build something better.To find out more, visit Local Government Reorganisation | Shaping Hertfordshire's FutureStevenage Borough Council is committed to Equal Opportunities for All.Send to FriendApply Now