Senior Planner

TieTalent; Ludlow; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading service provider in Ludlow is seeking a Senior Planner to lead a team of Work Schedulers. This role includes managing data on the MRI repairs system, ensuring compliance with KPIs, and improving processes. The ideal candidate has experience in repairs or asset management, strong team management skills, and an analytical approach. This position offers hybrid working options and a range of employee benefits, including generous holiday and pension schemes.

Benefits

Hybrid Working

30 days annual leave + bank holidays

Sick Pay

Generous Pension Scheme

Health care plan

Enhanced maternity/paternity pay

Qualifications

• Experience in repairs, maintenance, or asset management within social housing or similar environment.
• Proven ability to manage and motivate a team.
• Strong data and systems knowledge (MRI Repairs or similar desirable).
• Excellent communication and customer service skills.
• A proactive, organised and analytical approach.
• Strong understanding of GDPR and data integrity.

Responsibilities

• Managing a team of Work Schedulers to coordinate daily repairs and maintenance tasks.
• Ensuring compliance with KPIs, and company policies.
• Maintaining accurate data and improving the use of our MRI repairs system.
• Collaborating across teams - including Housing, Asset Management, and Contractors.
• Leading process improvements and reporting for better customer service.

Skills

Team management

Data management

Process improvement

Communication

Customer service

Analytical skills

Job description

About

We're looking for a Senior Planner to lead a team of Work Schedulers, ensuring the effective and efficient delivery of the repairs service. With hybrid working options, you'll play a key role in managing data on the MRI repairs system, supporting service delivery, and improving processes through accurate reporting and system development.

As a Senior Planner You'll Be Doing

• Managing a team of Work Schedulers to coordinate daily repairs and maintenance tasks
• Ensuring compliance with KPIs, and company policies
• Maintaining accurate data and improving the use of our MRI repairs system
• Collaborating across teams - including Housing, Asset Management, and Contractors
• Leading process improvements and reporting for better customer service
  
  

Senior Planner Experience Required

• Experience in repairs, maintenance, or asset management within social housing or a similar environment
• Proven ability to manage and motivate a team
• Strong data and systems knowledge (MRI Repairs or similar desirable)
• Excellent communication and customer service skills
• A proactive, organised and analytical approach
• Strong understanding of GDPR and data integrity
  
  

Senior Planner Benefits Include

• Hybrid Working
• 30 days AL + bank holidays
• Sick Pay
• Generous Pension Scheme
• Health care plan
• Enhanced maternity/paternity pay
  
  

If you're interested in this Senior Planner role please apply bellow or email

TITL1_UKTJ

• Ludlow, England, United Kingdom
  
  

Languages

• English