Senior Planner

JR United Kingdom; Ludlow; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading company is seeking a Senior Planner to oversee a team of Work Schedulers in Ludlow. The role involves ensuring efficient delivery of repairs services, improving processes, and managing data systems. With hybrid working options, the position offers competitive benefits, including a generous pension scheme and health care plan. Ideal candidates will have experience in a similar environment, strong management capabilities, and excellent communication skills.

Benefits

Hybrid Working

30 days AL + bank holidays

Sick Pay

Generous Pension Scheme

Health care plan

Enhanced maternity/paternity pay

Qualifications

• Experience in repairs, maintenance, or asset management within social housing.
• Proven ability to manage and motivate a team.
• Strong understanding of GDPR and data integrity.

Responsibilities

• Manage a team of Work Schedulers to coordinate repairs and maintenance tasks.
• Ensure compliance with KPIs and company policies.
• Lead process improvements and reporting.

Skills

Data management

Team management

Communication

Customer service

Analytical skills

Tools

MRI Repairs

Job description

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We're looking for a Senior Planner to lead a team of Work Schedulers, ensuring the effective and efficient delivery of the repairs service. With hybrid working options, you'll play a key role in managing data on the MRI repairs system, supporting service delivery, and improving processes through accurate reporting and system development.
As a Senior Planner you'll be doing:

• Managing a team of Work Schedulers to coordinate daily repairs and maintenance tasks
• Ensuring compliance with KPIs, and company policies
• Maintaining accurate data and improving the use of our MRI repairs system
• Collaborating across teams - including Housing, Asset Management, and Contractors
• Leading process improvements and reporting for better customer service

Senior Planner Experience required:

• Experience in repairs, maintenance, or asset management within social housing or a similar environment
• Proven ability to manage and motivate a team
• Strong data and systems knowledge (MRI Repairs or similar desirable)
• Excellent communication and customer service skills
• A proactive, organised and analytical approach
• Strong understanding of GDPR and data integrity

Senior Planner benefits include:

• Hybrid Working
• 30 days AL + bank holidays
• Sick Pay
• Generous Pension Scheme
• Health care plan
• Enhanced maternity/paternity pay

If you're interested in this Senior Planner role please apply bellow or email

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