Senior Planner

Niyaa People Ltd; England; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading company seeks a Senior Planner to guide a team of Work Schedulers, enhancing the efficiency of repair services. The role involves data management on the MRI repairs system, supporting service delivery, and implementing process improvements. Offering hybrid working options, the position includes generous benefits such as 30 days annual leave and a robust pension scheme.

Benefits

Hybrid Working

30 days AL + bank holidays

Sick Pay

Generous Pension Scheme

Health care plan

Enhanced maternity/paternity pay

Qualifications

• Experience in repairs, maintenance, or asset management within social housing.
• Proven ability to manage and motivate a team.
• Strong data and systems knowledge (MRI Repairs or similar desirable).

Responsibilities

• Managing a team of Work Schedulers to coordinate daily repairs and maintenance tasks.
• Ensuring compliance with KPIs and company policies.
• Leading process improvements and reporting for better customer service.

Skills

Team Management

Data Management

Customer Service

Analytical Skills

Job description

We're looking for a Senior Planner to lead a team of Work Schedulers, ensuring the effective and efficient delivery of the repairs service. With hybrid working options, you'll play a key role in managing data on the MRI repairs system, supporting service delivery, and improving processes through accurate reporting and system development.

As a Senior Planner you'll be doing:

• Managing a team of Work Schedulers to coordinate daily repairs and maintenance tasks
• Ensuring compliance with KPIs, and company policies
• Maintaining accurate data and improving the use of our MRI repairs system
• Collaborating across teams - including Housing, Asset Management, and Contractors
• Leading process improvements and reporting for better customer service

Senior Planner Experience required:

• Experience in repairs, maintenance, or asset management within social housing or a similar environment
• Proven ability to manage and motivate a team
• Strong data and systems knowledge (MRI Repairs or similar desirable)
• Excellent communication and customer service skills
• A proactive, organised and analytical approach
• Strong understanding of GDPR and data integrity

Senior Planner benefits include:

• Hybrid Working
• 30 days AL + bank holidays
• Sick Pay
• Generous Pension Scheme
• Health care plan
• Enhanced maternity/paternity pay

If you're interested in this Senior Planner role please apply bellow or email (url removed)