Senior Pharmacy Support Worker - Homecare

University Hospital Southampton NHS FT; Southampton; On-site; GBP 21,000 - 27,000; Full time

Job summary

University Hospital Southampton NHS Foundation Trust is seeking a Senior Pharmacy Support Worker to join the Homecare team. The role involves handling Homecare prescriptions, purchasing orders, receipting goods, and supervising a small team while working within 9:00–17:30, Monday to Friday.

Ideal candidates will have IT skills, supervisory experience, and strong communication abilities, with a commitment to in-house training and progression where available.

Qualifications

• IT experience and ability to use NHS systems and office software.
• Supervisory qualification or demonstrable supervisory experience.
• Attention to detail in daily tasks and records.
• Excellent written and verbal communication skills.
• Ability to prioritise workload under tight deadlines.
• Willingness to work independently when required.

Responsibilities

• Raising purchase orders against Homecare prescriptions and receipting goods.
• Processing invoices for payment through the CMM system and handling provider statements.
• Supervising and organising the team of pharmacy support workers.

Skills

IT experience

Supervisory skills

Attention to detail

Written & verbal communication

Prioritise workload

Independent work

Education

GPhC Level 2 qualification or equivalent experience

Job description

Job Overview

University Hospital Southampton NHS Foundation Trust is delighted to offer a fantastic opportunity to work with us.

Job Overview

University Hospital Southampton NHS Foundation Trust is delighted to offer a fantastic opportunity to work with us.

Job Title: Senior Pharmacy Support Worker

Contract Type: Permanent

Under current Home Office rules, this role is not eligible for Skilled Worker visa sponsorship.

Please be advised that this vacancy may close earlier than stated if we receive a large number of applications.

Main duties of the job

As part of our team, you will be a friendly and hardworking individual ready to join our busy Homecare team as a Senior Pharmacy support worker within University Hospital Southampton NHS Foundation Trust (UHS).

Homecare is a service that involves arranging medication and treatments to over 9640 patients in their home via 12 different Homecare providers.

We are a small but expanding team of 13 staff consisting of 2 Pharmacy Technicians, 1 Senior Officer, 2 Advanced Senior Pharmacy Support Workers, 5 Senior Pharmacy Support Workers, and 3 Pharmacy Support Workers. The department operates Monday to Friday, from 9:00 to 17:30.

Working for our organisation

As one of the largest acute teaching Trusts in England, we offer learning and development opportunities to help you achieve the career you aspire to. UHS is rated ‘Good’ by the CQC and in the latest national NHS Staff Survey, we were in the top 10 acute trusts for staff engagement and for staff recommending the hospital as a place to work or receive care.

We support flexible working and will consider requests taking into account the needs of the service. UHS employees are able to access a range of NHS discounts, are entitled to a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme. Southampton is an attractive place to live and work situated on the south coast, with an international airport and direct trains to London. The New Forest National Park and beaches of the Jurassic coast are also right on our doorstep. The city offers living costs 30% lower than London and 17 schools rated outstanding by Ofsted.

We believe that using technology wisely shows strong time management and commitment to innovation. However, personalising your recruitment application to highlight your unique skills and experiences is crucial. Relying too heavily on generic, AI-generated content instead of drawing from your own strengths and accomplishments may lead to your application being rejected if multiple candidates present identical or similar information.

Detailed Job Description And Main Responsibilities

In this role, your key responsibilities will include raising purchase orders against Homecare prescriptions, receipting goods onto our system & also processing invoices for payment through our CMM computer system. Other duties include looking after homecare provider statements & co‑ordinating the daily emails & queries. You will also be responsible for supervising & organising the team of pharmacy support workers. This vacancy does not meet the Home Office threshold for sponsorship therefore we are unable to accept applications from candidates who do not have the right to work in the UK.

The Ideal Candidate Will Have

• IT experience
• suitable supervisory & organisational skills
• show attention to details
• excellent written and verbal communication
• ability to prioritise workload
• ability to work independently

Person specification

Trust Values

Essential criteria

• Patient First
• Working Together
• Always Improving

Qualifications, Knowledge And Expereince

Essential criteria

• Holds a GPhC approved Level 2 pharmacy qualification or equivalent experience
• Supervisory qualification or equivalent demonstrable experience of supervision
• Previous pharmacy experience (hospital or community) or supervisory experience
• Must be able to commit to completing ‘in-house’ training programme within 6 months of starting. Opportunities to progress are available but may require additional qualifications to meet eligibility criteria to undertake additional qualifications
• Must be able to work late evenings, bank holidays and weekend working according to rota requirements
• Required to lift and handle packages, weighing up to 15kg on a repetitive basis. (Reasonable adjustment may be made) Required to move pallets weighing between 500 and 600kg using an unpowered pallet truck daily (Receipts posts only)

Desirable criteria

• GCSE’s or equivalent grades 4 – 9 (A* - C) in English and Maths and additional GCSEs in science-based or other role specific relevant subjects (If qualifications gained outside the UK evidence of equivalent standards must be demonstrated at interview)
• Previous experience in health or social care (if not pharmacy)
• Experience in stock control i.e., receiving, maintaining and / or issuing stock
• Clinical trials or research experience (Clinical trials only)
• Use of till and / or handling money in a work environment (RSH posts only)
• Other healthcare qualifications