Senior Pharmacy Informatics/Technician System Support

NHS; Liverpool; On-site; GBP 38,000 - 47,000; Part time

Job summary

A prominent healthcare provider in Liverpool is looking for a Senior Pharmacy Informatics/Technician System Support. This part-time role involves managing pharmacy IT systems, training staff, and ensuring effective implementation of electronic prescribing systems. The successful candidate will have relevant qualifications and experience in pharmacy informatics. A competitive salary of £38,682 to £46,580 per annum, pro rata, will be offered.

Qualifications

• Demonstrable experience with Pharmacy Electronic Prescribing systems.
• Ability to motivate and inspire others.
• Commitment to Continuing Professional Development.

Responsibilities

• Assist with the management of pharmacy IT systems.
• Project management of electronic prescribing system upgrades.
• Deliver training to Pharmacy staff on IT systems.

Skills

Ability to work on own initiative

Excellent organisational skills

Creative problem solving

Knowledge of technician registration procedures

Education

QCF Level 3 in Pharmacy Services

BTEC level 4 Professional Diploma in Dispensing Checking

Registration with General Pharmaceutical Society

Tools

Pharmacy Electronic Prescribing systems

Job description

Overview

Liverpool University Hospitals NHS Foundation Trust is recruiting for the role of Senior Pharmacy Informatics/Technician System Support. The closing date is 18 September 2025.

The post holder will work closely with the Lead EPMA Pharmacist, Pharmacy IT Systems Manager, CCIO for Pharmacy and Medicines and the Digital Critical Care Project team to help implement a Critical Care Electronic Patient Record System at the Walton Centre Hospital Site. They will coordinate the configuration of the prescribing drug file and collaborate with Walton and LUHFT critical care teams to ensure the system meets the needs of the critical care unit and provides a safe and effective prescribing solution. The post holder will implement appropriate governance for the system, including the development of guidelines and standard operating procedures, training and documentation for pharmacy staff, and liaison between software/hardware suppliers and LUHFT IT teams.

Main duties

1. Routine maintenance & support of pharmacy IT systems in liaison with their supplier(s), LUHFT IT teams and designated pharmacy staff
2. Maintenance of data quality and data reporting associated with pharmacy IT systems, notably the Stock Control & Electronic Prescribing & Medicines Administration system(s)
3. Development and delivery of training plans and materials for pharmacy IT systems
4. Leadership, co-ordination and participation in developments of pharmacy IT systems as determined by the needs of the pharmacy and hospital

About us

Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital.

We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women's NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients.

UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities - from birth and beyond.

For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West.

Aintree University Hospital is the single receiving site for adult major trauma patients in Cheshire and Merseyside and hosts a number of regional services including an award-winning stroke facility. Broadgreen Hospital is home to elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation. Liverpool Women's Hospital specializes in the health of women and babies, delivering over 7,200 babies in the UK's largest single site maternity hospital each year. The Royal Liverpool University Hospital is the largest hospital in the country to provide inpatients with 100% single bedrooms and focuses on complex planned care and specialist services.

For roles at Liverpool Women's, visit their careers page.

Job responsibilities

• Assist with the management of all aspects of pharmacy IT systems with appropriate liaison with system suppliers and LUHFT Pharmacy and IM&T staff to ensure the continued delivery of their functions
• To assist in the project management of all upgrades of the electronic prescribing system and ensure all software functions have been tested before going live, and advise on the potential impact within the department
• To manage electronic prescribing files and parameters, continually audit data integrity
• Assist with the design and maintenance of standing operating procedures (SOP) and training materials to ensure that pharmacy staff know how to operate Pharmacy IT systems correctly
• Deliver training to Pharmacy staff in the use of Pharmacy IT systems
• Where appropriate, facilitate & provide out of hours support in relation to Pharmacy IT systems
• Support the Lead Pharmacist for Electronic Prescribing and Pharmacy IT systems management
• Develop reporting solutions to support Departmental and Trust objectives
• Assist with the development of Pharmacy automation where appropriate
• Undertake dispensing and Final Dispensing Checking duties as required to maintain own dispensing and final checking competence, and to support weekday, weekend, Public Holiday and late-night rotas (Specific to Pharmacy Technician in the post only)

Person Specification

Qualifications

• QCF Level 3 in Pharmacy Services (or equivalent) with appropriate underpinning knowledge
• BTEC level 4 Professional Diploma in Dispensing Checking (or equivalent)
• Registration with General Pharmaceutical Society

Skills

• Ability to work on own initiative, as part of a team
• Self- motivating and able to motivate/inspire others
• Commitment to Continuing Professional Development
• Previous management or supervisory experience
• Knowledge of technician registration procedures and deadlines
• Excellent organisational skills
• Ability to prioritise
• Ability to be creative and inspirational in problem solving
• Articulate and confident
• Ability to work effectively under pressure whilst continuing to deliver key targets
• Implement and support new initiatives and actively suggest improvements/change where appropriate
• Logical thought process
• Ability to future plan

Experience

• Demonstrable experience with Pharmacy Electronic Prescribing systems
• Proven dispensary and clinical development projects
• Proven pro-active approach
• Evidence of continuous professional development
• Effective management of staff
• Proven management through delegation and achieving through others
• Proven record in management of change
• Experience of managing the recruitment process and chairing interviews

Knowledge

• Knowledge of relevant education providers and requirements
• Knowledge of further education courses
• Future developments of Hospital Pharmacy

Other

• Willingness to work flexibly and at other sites when required
• Ability and willingness to undertake further training as necessary

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Liverpool University Hospitals NHS Foundation Trust

Address

Liverpool University Foundation Hospital Trust

£38,682 to £46,580 a year, per annum, pro rata

Contract

Fixed term

Duration

12 months

Working pattern

Part-time

Reference number

287-DTC-21-25

Job locations

Liverpool University Foundation Hospital Trust