Senior Pharmacy Homecare Coordinator

Bedfordshire Hospitals; Luton, Bedford; Remote; GBP 40,000 - 52,000; Full time

Job summary

Bedfordshire Hospitals NHS Foundation Trust is seeking a Senior Pharmacy Homecare Coordinator to oversee safe, timely supply of high-risk medicines to patients in their homes across Bedfordshire Hospital sites. You will work with Homecare providers, clinical teams and Pharmacy colleagues to process prescriptions and orders, acting as a key contact for day-to-day queries.

The role emphasizes organisation, communication, and workload management to deliver high-quality patient care.

Qualifications

• GCSE English and Maths Grade C or higher.
• Level 3 NVQ in relevant pharmaceutical area or equivalent experience.
• Competency for Homecare prescription validation (PWDS or equivalent).
• In-house leadership training or willingness to undertake.

Responsibilities

• Order and receive medicines from suppliers and Homecare providers using Pharmacy systems.
• Assist in supplying medicine to patients via Homecare providers for the Trust.
• Help develop Homecare services and manage workflow with the Principal Pharmacy Technician.
• Coordinate day-to-day Homecare operations and escalate as needed.
• Provide admin support for chemotherapy prescriptions within the ASU team.
• Coordinate prescription management across clinical teams using Homecare.
• Lead prescription management within Homecare to maintain workflow.

Skills

Teamwork

Communication

Deadline-driven

Data input

Problem solving

Confidentiality

Education

GCSEs in English & Maths

Level 3 NVQ in Pharmaceutical area

PWDS/Homecare validation course

Tools

WellSky JAC

Office software (Excel)

Job description

Are you ready for a new challenge where you can make a real difference to patients, develop your skills and be part of a friendly, supportive team?

As our Homecare service continues to grow, a new and exciting opportunity has arisen for an enthusiastic Senior Pharmacy Homecare Coordinator to join our Pharmacy Homecare team across both Bedfordshire Hospital sites.

You will play a key role in coordinating the safe, efficient and timely supply of high-risk medicines to patients in their own homes. Working closely with Homecare providers, clinical teams and Pharmacy colleagues, you will coordinate and process Homecare prescriptions and generate orders, helping to provide a seamless service for patients.

You will also be a key point of contact for day-to-day queries, supporting the smooth running of the service, and colleagues within the Homecare team.

We are looking for someone who is organised, enthusiastic and confident, with excellent communication skills and the ability to manage their workload and meet deadlines. A genuine commitment to delivering a high-quality service and excellent patient experience is essential.

You will join a friendly, supportive and professional team, with comprehensive training and ongoing support to help you succeed.

If you are ready for your next Pharmacy challenge and would like to play an important role in our growing Homecare service, we would love to hear from you.

Main duties of the job

• 1. To carry out a range of duties associated with the ordering and receipt of medicines provided through all suppliers and Homecare providers used by the Trust using the Pharmacy computer systems.
• 2. To support and assist the Principal Pharmacy Technician in the effective supply of medicine to patients via Homecare providers for Bedfordshire Hospitals NHS Foundation Trust.
• 3. In conjunction with the Principal Pharmacy Technician, to assist in the development of Homecare services for the safe and timely supply of medication to patients by establishing robust methods of managing workflow.
• 4. To coordinate the day-to-day running of the Homecare service and act as a point of contact for any escalation to the Senior Leadership/Management team, in the absence of the Principal Pharmacy Technician and Lead Homecare Technician.
• 5. Provide administrative support to the ASU team in coordinating Homecare prescriptions for patients treated on the chemotherapy unit
• 6. Provide administrative support to various clinical teams that use Homecare to streamline prescription management and processing
• 7. To lead all prescription management within Homecare, maintaining fluidity between clinics and the Homecare team to ensure a consistent and manageable workflow.

Working for our organisation

Bedfordshire Hospitals NHS Foundation Trust provides hospital services to a growing population of around 700,000 people living across Bedfordshire and the surrounding areas across two busy hospital sites in Bedford and Luton. Both hospital sites offer key services such as A&E, Obstetrics-led Maternity and Paediatrics. You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology available.

Our values

We not only recruit based on qualifications and experience - we recruit individuals who demonstrate the behaviours which underpin our Trusts core values. We achieve this by using values based recruitment. We are dedicated to making our recruitment practices as inclusive as possible for everyone, we are committed to promoting equality and diversity, and creating a culture that values differences.

Please note that vacancies may close prior to the advertised closing date when sufficient number of applications have been received. All new staff will be subject to a probationary period covering first 6 months in post. Travel between hospital sites may be required. Please review all documents attached to ensure you familiarize yourself with all requirements of the job

Detailed job description and main responsibilities

Please refer to the enclosed Job Description, Personal Specification and Functional Aspects of the role for more information.

Person specification

Qualifications

• English and Mathematics and 2 other subjects at GCSE level grade C or above
• Level 3 NVQ units in relevant Pharmaceutical area or equivalent experience, or willing to undertake
• Recognised competency to undertake Homecare prescription validation – PWDS course or equivalent (or willing to undertake)
• In-house leadership training (or willing to undertake)

Experience

• Experience of working to deadlines
• Experience within Pharmacy speciality in the homecare services – acquired through training and significant experience
• Experience of data inputting – raising orders/invoicing
• Experience of running reports using Excel or similar
• Significant experience of working in a busy hospital or community
• Working within a team
• Previous experience of working with pharmaceutical products
• Experience of raising orders/invoicing
• Use of WellSky JAC to issue and manage pharmaceuticals

Knowledge

• Knowledge of office procedures
• Knowledge of sales and purchase ledger
• Knowledge of medication names
• Understanding of the need of confidentiality awareness at all times
• Knowledge of the NHS
• Understanding of the way that medicines are procured within the hospital sector

Personal Skills

• Able to remain calm under pressure
• Team player and able to integrate within the team
• Able to work with minimum supervision; self-reliant
• Responsible for own actions, trustworthy and honest, and to be able to work within own competence
• Excellent problem-solving skills in connection with patient management – the ability to analyse problems and devise workable solutions
• Ability to work to deadlines and to achieve objectives in an organised manner
• Able to work with minimum management oversight; self-reliant, lateral thinker but knowing when to ask for support
• Excellent communication skills when dealing with patients and external stakeholders
• Experience in dealing with anxious patients for whom English is not their first language

Other

• Able to cope with an occasional requirement for light physical effort
• Able to input data into a computer with accuracy
• Be able to travel between Luton and Dunstable Hospital and Bedford Hospital sites when necessary

It is an exciting time to join Bedfordshire Hospitals NHS Foundation Trust. We run two busy hospital sites in Bedford and Luton. Our 7,500 staff provide high quality care for a growing population of around 700,000 across Bedfordshire and the surrounding areas.

You will be joining a friendly, high performing Trust committed to ensuring the health and wellbeing of staff. As one of the largest NHS Trusts in our region you will have access to a programme of high quality training and development to help you grow your career. Travel between hospital sites may be required. We have state-of-the art facilities placing us at the heart of cutting edge health care. The Trust continues to be committed to delivering the best patient care using the best clinical knowledge and technology available.

All new staff will be subject to a probationary period covering their first six months in post.

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Name Sadaqat Ali Job title Principal Pharmacy Technician - Homecare Email address [e-mail] Telephone number 01582718265

If you have problems applying, contact

Address Luton & Dunstable Hospital NHS Trust
Lewsey Road
Luton
Bedfordshire
LU4 0DZ
Telephone [phone]