Senior Pharmacy Assistant Technical Officer for Dispensary

NHS; Stoke-on-Trent; On-site; GBP 24,000 - 26,000; Full time

Job summary

A leading NHS Trust seeks a Senior Pharmacy Assistant Technical Officer for the dispensary in Stoke-on-Trent. This role involves supervising pharmacy functions and ensuring high standards within the patient services team. Candidates must possess NVQ Level 2 in Pharmaceutical Services and relevant supervisory experience, alongside strong organizational and communication skills. The position offers opportunities for career progression and NHS benefits.

Benefits

Good career progression pathways and training opportunities

NHS discount with Blue Light card

Minimum 27 days annual leave plus bank holidays

In-house training courses

Access to free health support including physiotherapy

Uniform provided

Access to competitive NHS pension scheme

Qualifications

• Proven organisational and team leading skills are essential.
• At least 1 year of experience in a similar role is necessary.

Responsibilities

• Work predominantly within the Pharmacy dispensary and lead on key areas.
• Supply medicines as stock to wards and manage patient specific medications.

Skills

Organisational skills

Communication skills

Team leadership

Education

NVQ Level 2 in Pharmaceutical Services

4 GCSEs including Maths and English at grade C or above

Job description

Go back University Hospital of North Midlands NHS Trust

Senior Pharmacy Assistant Technical Officer for Dispensary

The closing date is 24 June 2025

University Hospitals of North Midlands is currently unable to provide sponsorship for Band 2 and Band 3 roles. This is in accordance with UKVI guidelines and legislation, as these roles do not meet the skill nor salary threshold for sponsorship.

We are looking for an enthusiastic and self-motivated individual to join the Pharmacy Patient Services Team as a Senior Assistant Technical Officer for the Dispensary.

We provide an exciting and sociable working environment and are looking for forward thinking, enthusiastic and highly motivated person to join our highly regarded team. You will have excellent organisational and communication skills and you will need to be able to work effectively with the existing team both at ward level and within the Pharmacy Department. Proven organisational and team leading skills are essential.

Experience of working and supervising in a pharmacy environment is necessary along with an NVQ Level 2 in Pharmaceutical Services (or equivalent).

Benefits of working at UHNM as part of the Pharmacy Patient Services team:

• Good career progression pathways and training opportunities
• NHS discount with Blue Light card in selected retail chains
• Employee benefit government schemes such as cycle to work
• Minimum 27 days annual leave pro rata plus bank holidays
• In-house training courses and annual personal development reviews
• Access to free health support including physiotherapy, counselling and eye test
• Uniform will be provided
• Access to competitive NHS pension scheme

Main duties of the job

The successful applicant will work predominantly within the Pharmacy dispensary and will lead on one of our four key areas within Patient Services which are:

• Pharmacy Hubs
• Dispensary
• CD Room and Clinics
• Overseeing the support function in the Pharmacy Dispensary

Working as part of the pharmacy team, distribution involves the supply of medicines as stock to wards and departments, issuing of patient specific medications, working within a multi-disciplinary team, including: stock management, issuing of pharmaceutical products.

You will work during the week, weekends and Bank Holidays. The weekend working is on a rota basis working 1 in 4 weekends and the Bank Holiday working is on a rota.

About us

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.

All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.

UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.

At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.

Job responsibilities

For further information on this vacancy, please see the attached Job Description and Person Specification or contact the Hiring Manager.

Person Specification

Education and qualifications

• 4 GCSEs or equivalent - must include Maths and English at grade C or above - and NVQ2 in Pharmaceutical ServicesOR 4 GCSEs or equivalent - must include Maths and English at grade C or above plus an NVQ Level 2 in Customer Services and willing to work towards NVQ 2 in Pharmaceutical Services
• At least 1 years' experience in a similar role

Experience

• Pride in establishing and maintaining high standards of work and attention to detail
• Ability to work accurately and under pressure
• Ability to work unsupervised and alone within departmental guidelines/SOPs
• Experience of using computer systems and applications
• Previous experience of dealing with customers and difficult queries
• Work experience in any of the following: Hospital environment Retail/stock control Cash handling/card transactions Reception/telephone work

Skills, ability and knowledge

• Ability to lead and supervise other members of the team, prioritising and allocating work, ensuring rotas are complied with
• Good organisational skills for example when liaising with Senior Tech to compile rotas
• Ability to deal confidently and directly with all members of healthcare teams and members of the public
• Ability to investigate queries, taking appropriate action, liaising with technicians and pharmacists as necessary
• Articulate with good verbal and written communication skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

University Hospital of North Midlands NHS Trust

£24,625 to £25,674 a yearpro rota per annum