Senior Pharmacy Assistant - Harefield Hospital

Guys & St Thomas Hospital; Southampton; On-site; GBP 28,000 - 31,000; Full time

Job summary

An established industry player is seeking a dedicated Senior Pharmacy Assistant to join their dynamic team at Harefield Hospital. This role involves providing exceptional dispensing and supply services, managing stock, and enhancing patient experiences. You will rotate between dispensary and distribution, ensuring high standards of service and effective communication with healthcare professionals and patients. With a commitment to inclusivity and support, this position offers a unique opportunity to contribute to patient care in a collaborative environment. If you are enthusiastic and eager to make a difference, this is the perfect role for you.

Qualifications

• Must have NVQ Level 2 and GCSEs in Maths and English.
• Strong interpersonal skills and attention to detail are essential.

Responsibilities

• Provide professional dispensing and supply services to patients.
• Assist in stock management and respond to patient inquiries.

Skills

Interpersonal Skills

Attention to Detail

Customer Service

Education

NVQ Level 2

GCSEs in Maths and English (Grade C)

Tools

Epic (Electronic Integrated System)

CheckIt Fridge Monitoring System

Job description

Senior Pharmacy Assistant - Harefield Hospital

NHS AfC: Band 3

Main area Pharmacy Grade NHS AfC: Band 3 Contract Permanent Hours Full time - 37.5 hours per week Job ref 196-LIS9346

Employer Guy's and St Thomas' NHS Foundation Trust Employer type NHS Site Harefield Hospital Town Harefield Salary £28,622 - £30,225 p.a. inc. Outer London HCAS Salary period Yearly Closing 16/03/2025 23:59

Job overview

We are looking for an enthusiastic and hardworking individual to join Harefield Hospital Pharmacy team. You will provide a professional, efficient and customer focused dispensing and supply service.

The successful candidates will have good interpersonal skills, with the ability to work to a high standard within the team or on their own initiative. Main tasks will include:

• Rotating between dispensary and distribution areas, as required for the need of the service,
• To undertake accurate dispensing of prescriptions for inpatients and outpatients,
• To assist in stock management including medications that have been used out of hours,
• Working together with patient services team to ensure that non-medicinal stock is replenished in a timely manner,
• Helping to reduce patient wait times and help improve the patient’s hospital experience,
• To respond to telephone and face to face enquiries of a routine nature from patients, their representatives, members of the public and a wide range of staff groups and referring queries to the relevant member of the pharmacy team when necessary,
• To assist distribution in their daily tasks. This may include, but not limited to, ward top ups, picking stock lists, Omnicell top up and maintenance, BOC gases and Robot maintenance.

Main duties of the job

This post rotates between providing dispensing and administration support to the dispensary and working in the pharmacy stores and distribution, including at weekends, at Harefield Hospital.

• To participate in inpatient and outpatient dispensing, following departmental procedures.
• To interact with other staff and patients both in person and over the telephone and the need to work quickly and accurately under pressure.
• To participate in ward and department topping up and ensuring appropriate stock rotation.
• To ensure that infection prevention and control is an integral part of service delivery.

Working for our organisation

Harefield Pharmacy department is a friendly welcoming team, who support their staff.

We work closely with our counterparts at Royal Brompton, Evelina, Guy's and St. Thomas's Hospital Pharmacies, to ensure our patients get the best possible treatment for their lung and heart conditions.

Our core values are:

• We are caring, ambitious and inclusive.

Detailed job description and main responsibilities

• To work effectively as a member of the Pharmacy team.
• To communicate effectively with other healthcare professionals, patients and members of the public.
• To carry out reception duties including the answering of the telephone and receiving prescriptions from staff and patients in a courteous manner, referring to Pharmacy Technicians or Pharmacists when appropriate.
• To process prescriptions from Epic, our electronic integrated system.
• To undertake accurate dispensing of prescriptions for inpatients and outpatients, in accordance with current dispensing procedures. This will include Controlled Drugs and Clinical Trials with appropriate training.
• To assist the Senior Pharmacy Technicians Patient Services to maintain efficient stock control.
• To participate in Bank Holiday and weekend working on a rotational basis.
• To assist with the distribution of stock to the wards and departments.
• To be responsible for topping up Pharmacy stock on assigned wards and ensuring the ward stock is correctly stored and stock rotated liaising with ward pharmacists, pharmacy staff and ward staff.
• To participate in the daily stock checks.
• To help investigate fridge deviations using the CheckIt fridge monitoring system.
• To take part in the training of Pharmacy and hospital staff as required.

Person specification

Knowledge/Qualifications

• NVQ2
• GCSEs Maths and English grade C

Experience

Skills and Abilities

Guy’s and St Thomas’ celebrates, respects and values the diversity of its staff and patients. We review our policies, procedures and practices to ensure that all employees, patients and carers are treated equitably according to their needs. We are actively committed to ensuring that no one who applies for a job, works or studies at the Trust, or accesses our services is discriminated against on the grounds of race, ethnicity, nationality, disability, religion or belief, age, gender identity, gender reassignment, sexual orientation, pregnancy and maternity/paternity, or marital/civil partnership.

Applications are welcomed from applicants with a disability. We can make reasonable adjustments and offer support and advice in a variety of ways throughout the application process. Equality of opportunity is our policy.

As an organisation we are committed to developing our services in ways that best suit the needs of our patients. This means that some staff groups will increasingly be asked to work a more flexible shift pattern so that we can offer services in the evenings or at weekends.

We are committed to supporting all employees to achieve a healthy work life balance and to work in a way that is best for them and our patients. We will consider all requests to work flexibly, taking into account the individual’s personal circumstances as well the needs of the service. We encourage all prospective applicants to discuss their individual circumstances with the recruiting manager as part of the on-boarding process.

Your e-mail address is important to us - We communicate to all job applicants via the e-mail address which has been provided on the application form. Please ensure that you check your e-mail on a regular basis.

Please apply for this post by clicking "Apply Online Now."

Employer certification / accreditation badges

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Name Dinuna Siriwardena Job title Lead pharmacy technician - Patient services Email address [e-mail] Telephone number 01895 828596