Senior Personal Injury Claims handler

Barker Munro Recruitment Ltd; Haywards Heath; Hybrid; GBP 39,000 - 43,000; Full time

Job summary

A leading insurance recruitment agency is seeking a Senior Personal Injury Specialist in Haywards Heath. You will manage personal injury claims from start to finish, ensuring compliance with regulations. The ideal candidate has strong negotiation skills and experience in personal injury claims handling. This role offers a competitive salary and the opportunity for hybrid working arrangements.

Benefits

Generous benefits package

Hybrid working after initial training

Qualifications

• Strong experience in personal injury claims handling, with a good understanding of legal frameworks.
• Experience in handling Scottish Claims, Northern Ireland Claims, and Vulnerable Road User Claims is advantageous.
• In-depth knowledge of personal injury and motor claims law, including MOJ and OIC portals.

Responsibilities

• Manage a portfolio of personal injury claims from start to finish.
• Conduct audits and mentor team members.
• Negotiate outcomes with customers and suppliers.
• Identify fraudulent claims according to guidelines.
• Authorize claim payments and maintain accurate reserves.

Skills

Personal injury claims handling

Negotiation skills

Regulatory compliance understanding

Analytical skills

Communication and influencing skills

Job description

Senior Personal Injury Specialist

Haywards Heath (Hybrid)

£39,000 - £43,000

Barker Munro Recruitment is seeking a Senior Personal Injury Specialist to join a fabulous insurer based in Haywards Heath.

In this pivotal role, you will manage a portfolio of personal injury claims across all jurisdictions from start to finish, ensuring compliance with FCA regulations, legislative guidelines, and company objectives.

Key Responsibilities:

- Proactively handle complex personal injury and third-party motor claims, maintaining high service standards.

- Conduct regular audits and provide mentorship to team members to uphold quality assurance processes.

- Negotiate effectively with customers, suppliers, and third-party representatives to achieve favourable outcomes.

- Identify and address potential fraudulent claims in accordance with company guidelines.

- Process and authorise claim payments while ensuring accurate reserving on all files.

- Serve as a point of reference and mentor for Personal Injury Handlers.

Requirements:

- Strong experience in personal injury claims handling, with a strong understanding of legal and regulatory frameworks.

- Proven expertise in negotiation, communication, and influencing skills to manage diverse stakeholders.

- This role involves handling Scottish Claims, Northern Ireland Claims and Vulnerable Road User Claims; Pedestrians, motor cyclists, bicycles. Experience in these areas ith be advantageous.

Experience & Skills:

- In-depth knowledge of personal injury and motor claims law, including experience with the MOJ and OIC portals.

- Solid ability to assess liability, assess damages, and implement settlement techniques.

- Strong analytical and problem-solving skills

You will receive an excellent package with generous benefits. Although the initial period will be office based, once you are signed off, you can work up to 4 days a week from home if you wish.

If you are passionate about personal injury and are committed to delivering exceptional results while contributing to a collaborative team environment, we invite you to apply! Please send your CV to Barker Munro Recruitment by using the relevant link.