Senior People Partner

GoHenry; Greater London; Hybrid; GBP 80,000 - 110,000; Full time

Benefits offered by this job

GoFlex - Work from Home, Office, or a

Your Birthday Day off

25 days annual leave

Bupa Health Plan

Death in service

Job summary

GoHenry is seeking a Senior People Partner to own employee relations, performance cycles and talent conversations across the business. You’ll partner with the Head of HR to shape how ER cases are handled, how reviews run, and how talent planning evolves in a fast‑growing fintech used by families.

You will bring around 8 years in HR, deep UK employment law knowledge, and hands‑on experience with HRIS (HiBob) to drive data‑led people decisions and scalable processes across the organisation.

Qualifications

• Around 8 years in HR with hands-on ER experience.
• Experience owning a performance review cycle end to end.
• Exposure to talent processes — succession planning, career frameworks, workforce planning.
• Autonomy with strategic guidance from Head of HR.
• Deep knowledge of UK employment law.
• Ability to advise senior stakeholders when needed.
• Experience using HRIS HiBob to analyse trends.
• Proven track record designing and scaling People processes.
• Mentoring junior HR colleagues.

Responsibilities

• Manage the ER lifecycle end-to-end with minimal escalation.
• Lead our performance review cycles – timelines, calibration, manager guidance.
• Partner with the Head of HR on talent and career progression.
• Drive absence management framework and identify root causes.
• Coach line managers through difficult conversations and feedback.
• Support organisational change and restructures with HR guidance.
• Design and scale GoHenry’s People playbooks and SOPs.
• Own employee engagement survey design and delivery.
• Use HiBob to analyse absence and engagement trends.
• Contribute to broader People projects across L&D, reward, and culture.

Skills

ER management

Performance cycles

Talent management

HRIS HiBob

Employment law

Stakeholder management

Data analysis

People processes

Mentoring juniors

Tools

HiBob

Job description

GoHenry is the money app giving kids a head start in life as they learn to earn, save, spend and invest – all with parental oversight. Having pioneered a new category in financial education when it launched in 2012, over 2.3 million kids have now learnt money skills with GoHenry.

With the ultimate goal to make every kid smart with money, GoHenry believes the best way to learn is to get hands‑on experience with money.

We are looking for a Senior People Partner to work closely alongside our Head of HR and take real ownership of employee relations, performance, and talent for the business. This is a step up from a supporting role — you’ll be the one shaping how ER, performance cycles, and talent conversations run day to day, with the Head of HR there as a sounding board on the genuinely tricky calls rather than someone signing off every case.

This isn’t a role where you’ll be handed a fully‑formed playbook. A good chunk of our SOPs and manager guidance still need to be written, updated, or simplified, and the same is true of how we run performance and talent processes. This is a role for someone who enjoys building structure, not just working within it — if that sounds like your kind of challenge, you’ll fit right in.

What you will bring to GoHenry:

• Around 8 years in HR, with substantial hands‑on experience running ER cases independently – including the complex or higher‑risk ones, not just the routine cases.
• Experience owning a performance review cycle end to end.
• Some exposure to talent processes – succession planning, career frameworks, workforce planning – even if you haven’t led on this before.
• Comfortable operating with high autonomy -setting your daily priorities independently while using the Head of HR as a strategic sounding board on critical decisions.
• Solid, current knowledge of UK employment law, and the confidence to apply it to situations that don’t have a precedent.
• The confidence to advise – and occasionally push back on – senior stakeholders when it’s the right call for the business.
• Experience using an HRIS platform (HiBob a bonus) to independently analyse trends and extract actionable people insights.
• Proven track record of designing and scaling People processes.
• Some experience informally guiding or mentoring more junior HR colleagues, even without formal line management responsibility.

What you will do at GoHenry:

• Manage the ER lifecycle autonomously - resolving complex disciplinary, grievance, and capability issues end‑to‑end with minimal escalation required.
• Lead our performance review cycles – timelines, calibration, manager guidance .
• Partner with the Head of HR on talent: helping spot where we’re at risk of losing people, where the gaps are, and what career progression should look like at GoHenry.
• Drive our absence management framework: advising managers on complex health/welfare scenarios, guiding OH interventions, and identifying root‑cause trends across the business.
• Coach line managers through the conversations they find hardest – performance concerns, difficult feedback, conduct issues.
• Support organisational change and restructures alongside the Head of HR: consultation documents, timelines, and looking after the people going through it.
• Design and scale GoHenry’s People playbooks, establishing simple SOPs and self‑service guidance that empower leaders to handle routine team matters.
• Own employee engagement survey cycles – design as well as delivery – and work with managers to turn the findings into real changes.
• Use HiBob to analyse trends across absence, and engagement, turning them into insights.
• Contribute to broader People projects spanning L&D, reward strategy, and organizational culture.

What’s in it for you?

All the essentials you would expect, including a workplace pension plan, 33 days of holiday (including public holidays), and great company events!

Plus:

• GoFlex - Work from Home, Office, or a mix of both
• Your Birthday Day off
• 25 days annual leave, in addition to 8 UK bank holidays
• Excellent Induction & onboarding program with ongoing learning & development throughout your career
• A choice between Bupa Health Cash Plan or Bupa Private Medical
• Death in service – 4x your annual salary from month 1
• Physical and Mental Wellbeing support and platforms for you and your family
• Family‑friendly leave policies
• Enhanced maternity leave – 20 weeks full basic pay after 2 years’ service and 26 weeks full basic pay after 3 years’ service
• Paternity leave – 4 weeks full pay after probation
• Salary Sacrifice options

About GoHenry

We’re on a mission to help every kid be smart with money. Our goal? Create generations of independent, confident young adults, armed with money skills that will set them up for life.

How we do it:

We place the power in the hands of young people, giving them the tools they need to master the financial ropes for themselves. They can spend, save, earn, and give with GoHenry’s prepaid debit card and app – because learning through doing really works (and it’s more fun!). All while our unique built‑in controls give parents total peace of mind.

We’re proud to say...

• We ranked #38 in Newsweek’s Top 100 Most Loved Workplaces in the UK in 2023
• We’re one of Tech Track’s top 50 fastest‑growing UK companies.
• We won Finders Kid’s Cards Customer Satisfaction Awards in 2022 and 2023.
• We won the Tech for Good award at the Better Society Awards 2023
• Our kids and parents have donated over £500,000 of their own money to NSPCC via their GoHenry accounts

But we’re still growing, and that’s why we need you.

GoHenry is an equal‑opportunity employer, and we’re on a mission to foster a diverse & inclusive workplace. Individuals seeking employment at GoHenry are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law.