Senior People Partner

City Plumbing; England; Hybrid; GBP 60,000 - 90,000; Full time

Job summary

City Plumbing seeks a Senior People Partner to join their dynamic People and Culture team. This strategic role focuses on performance management and engagement initiatives while empowering operational leaders. Ideal candidates have significant HR experience, including managing complex projects and employee relations, plus a deep understanding of UK employment laws.

Benefits

Bonus

Discounts, savings and cash back at numerous retailers

Life assurance

Flexible working options

Mental Health First Aiders and Employee Assistance Programme

Qualifications

• Significant HR Business Partner-level experience required.
• Strong understanding of current HR trends and UK employment law.
• Experience with complex employee relations cases essential.

Responsibilities

• Developing strategic partnership with operations leadership.
• Leading and developing a team of Regional People Partners.
• Driving performance management and engagement initiatives.

Skills

Data analysis

Coaching

Project management

Stakeholder management

Education

Degree or equivalent

CIPD qualification

Tools

Project management tools

Job description

#BelongWithUs

Come and join us as a operations focused Senior People Partner and be part of a hugely successful and friendly People and Culture team.

The Role:

Are you a seasoned People professional ready to make a significant impact in a fast-paced, operational environment? City Plumbing is looking for a Senior People Partner to join our dynamic People team, working directly with our top-tier leadership to drive performance and engagement across our CPS/PTS branches and Supply Chain.

This isn't just an HR role; it's a strategic partnership where you'll be instrumental in shaping our culture, developing our leaders, and empowering our colleagues to achieve their best. If you're passionate about people, comfortable coaching senior stakeholders, and thrive on seeing tangible results, we want to hear from you!

Key Responsibilities

As our Senior People Partner, you'll report directly to the Chief People Officer and be responsible for:

• Strategic Partnership: Developing a strong, challenging, and coaching relationship with our Operations Director and Chief Supply Chain Officer. You'll help them achieve their goals, accelerate team performance, and enhance their leadership capabilities.
• Team Leadership: Leading and developing a team of two Regional People Partners, empowering them to drive engagement and performance deeper into our branch operations.
• Performance & Engagement: Driving robust performance management and engagement initiatives across the business units.
• Leadership Development: Championing the development of our operations leaders and their teams, fostering a culture of continuous growth.
• Data-Driven Insights: Utilising HRMI to proactively identify opportunities and mitigate risks, moving beyond just reviewing data to truly previewing future trends.
• Risk Management: Collaborating with Regional People Partners to manage ER risks effectively, including overseeing the company's whistleblowing reports.
• Change Management: Leading the delivery of critical people workstreams for business change projects within branch operations.
• Organisational Development: Contributing to organisational design efforts in response to business changes and opportunities.
• Impactful Metrics: Enabling functions to hit their key financial, safety, and people metrics through outstanding people partnering.

This role is based in Crick, Northamptonshire. Whilst the role is offered on a hybrid basis there may be need to travel to support your stakeholders.

You:

You'll be an outcome-focused, curious, and energetic individual who thrives on collaborative teamwork within a wider HR context. You will enjoy working collaboratively with the wider HR team and you'll thrive on providing excellent people advice.

Skills and competencies

• Proven Experience: Significant HR Business Partner-level experience, including leading complex people projects, excelling in operational environments, and adeptly managing challenging employee relations cases. You'll be skilled in data analysis for business insights and project management.
• Key Skills: Exceptional coaching and facilitation abilities, confident in challenging senior stakeholders, with strong planning, prioritisation, and insightful presentation skills. You'll also be proficient in project management tools and organisational design.
• Comprehensive Knowledge: A deep understanding of current HR trends, key business metrics, and up-to-date UK employment law. Knowledge of acquisitions or the merchanting/construction industries is an advantage.
• Qualifications: A degree (or equivalent) is essential, alongside CIPD qualification.

Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs if they feel they don’t have every one of the required skills. All Highbourne Group companies are dedicated to building a diverse, inclusive and authentic workplace. So if you’re interested in this role but think that your previous experience doesn’t completely match - apply anyway. You could be just the person we’re looking for!

Us;

From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We’re proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we’re super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.

Benefits Package and Cultural Environment:

• Bonus
• Discounts, savings and cash back at numerous retailers
• Life assurance
• Extended family policy including maternity, paternity, additional annual leave and more
• Mental Health First Aiders and Employee Assistance Programme, we look out for each other
• Complete induction and a company that lets you grow and encourages development
• Financial education and loans
• Flexible working options
• A business striving to create an environment of inclusion so everyone can be their true self
• And more!

#BelongWithUs

We’re passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We don’t want you to ‘fit’ our culture, we want you to enrich it.

We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.

In Short

• Industry Construction & Property
• Founded 2002
• Location Head Office – Crick, Northampton
• Company size 1000 - 4999

Welcome to City Plumbing!

From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all the tools that you need to build a successful career.

Our award winning Plumbing and Heating Group spans the trade, home improvementand DIY markets. With 8 successful business brands, 3,500 colleagues across morethan 350 branches and sites around the UK and Ireland, it's no surprise to hear thatwhen it comes to career development, we know what we're doing

We're super proud of our past and extremely excited about our future! Our values and behaviours are the core of our business and the reason for our success. Everyone works together, we’re all there for each other and everyone is excited to step up and play their part in making us the best in every area. The whole team strives for success, together. #StrongerTogether

#Belongwithus

Think you know a typical heating and plumbing worker? Think again. At City Plumbing we are a diverse team where everyone is welcome and you don’t have to take our word for it, we’re the proud two-time winners of the Builder's Merchants Award for diversity and inclusion in merchanting 2021 and 2022!

We are committed to our culture of belonging and we have a fantastic group of Change Makers to help us! A diverse group of employees, our Change Makers bring their professional skills and personal energy to support the development and delivery of our D&I and Wellbeing strategies. We have flexible ways of working and recruiting to support everyone and 40 mental health first aiders because the wellbeing and safety of our colleagues is our number one priority.

We’re passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation.

We don’t want you to ‘fit’ our culture, we want you to enrich it.

We’ve built an inclusive working environment where everyone can contribute because everyone is listened to, valued and respected. And with a business built on quality, reliability, innovation and trust, it’s no surprise that we're the right company to make your career a successful one. So whether you are interested in branch operations, sales, driving, supply chain, finance, or administration we’ll have the right opportunity for you.

What’s in it for you?

We love to show our appreciation for our Teams and being part of City Plumbing certainly has its rewards. Along with a job you’ll love, additional benefits include:

• Bonus
• Discounts, savings and cash back at numerous retailers
• Savings on driving lessons, phone bills, gym memberships as well as further benefits
• Life assurance
• Extended family policy including maternity, paternity, additional annual leave and more
• Mental Health First Aiders and Employee Assistance Programme, we look out for each other
• Complete induction and a company that lets you grow and encourages development
• Financial education and loans
• Flexible working options
• A business striving to create an environment of inclusion so everyone can be their true self

And so much more!