Senior People & Operations Advisor

Hurley Group; Camden Town; Hybrid; GBP 45,000 - 55,000; Full time

Job summary

A leading NHS healthcare provider is seeking an experienced Senior People & Operations Advisor to manage employee relations, develop HR policies, and drive EDI initiatives. This hybrid role, based in Camden Town, requires strong HR experience and a proactive attitude. Join us to help shape a collaborative workplace culture across our practices.

Qualifications

• 5+ years of experience in a HR generalist role or similar.
• Proven ability to manage varied employee relations cases effectively.
• Strong knowledge of HR policies and best practices.

Responsibilities

• Manage employee relations cases from start to finish.
• Lead the development of HR policies and services.
• Deliver training on HR processes to staff and managers.
• Support change management and strategic workforce planning.
• Drive the EDI agenda to enhance workplace inclusion.

Skills

Employee relations management

HR policy development

Training coordination

Organizational change support

EDI agenda driving

Job description

Overview

Are you an experienced HR generalist looking for a high-impact role? We're seeking a confident and proactive Senior People & Operations Advisor to join our growing HR function and help deliver exceptional service across our practices.

In this newly created role, you'll work closely with managers and operational leads, managing a varied caseload, leading HR initiatives, and contributing to our wider people strategy. This role offers a unique opportunity to shape workforce sustainability, champion EDI, and support the development of a high-performing, collaborative culture.

Responsibilities

• Managing employee relations cases end-to-end
• Leading on HR policy, process, and service development
• Coordinating and delivering HR training for staff and managers
• Supporting organisational change and strategic workforce planning
• Driving our EDI agenda and contributing to the Workforce Sustainability Steering Group
• Collaborating with our Communications Team to enhance internal engagement

Working Arrangements

This is a hybrid role with a requirement for at least 4 days per week in the office and regular travel to our practice sites.

About The Hurley Group

The Hurley Group is a prominent NHS healthcare provider based in London, established in 1969. It operates as a partnership led exclusively by practicing GPs, delivering patient-centered care across multiple locations in Central London, including Harold Wood, Bexley, and Erith. With a dedicated team of over 400 employees, the group manages 12 GP practices, serving a diverse patient base.