Senior People and Culture Lead

HCRG Care Group; Birmingham; Remote; GBP 55,000 - 60,000; Full time

Job summary

A leading community health services provider is seeking a Senior People & Culture Lead to join their team. This remote role involves strategic partnering with Regional Directors to enhance HR practices and organizational culture across diverse services. The ideal candidate will have substantial HR management experience and will be focused on embedding change and increasing leadership capability. This position offers a competitive salary range of £55,000 - £60,000, alongside numerous employee benefits.

Benefits

Group pension

Private medical insurance

Membership of My Reward Hub

Access to wages as you earn

Support for mental and physical wellbeing

Career development opportunities

Innovation funding for ideas

Qualifications

• Experience as a Senior HR Business Partner or OD leader.
• Strong knowledge of employment legislation and workforce planning.
• Skilled in embedding change and developing leadership capability.

Responsibilities

• Act as a strategic partner to Regional Directors.
• Develop tailored people plans aligned with strategy.
• Coach managers to strengthen leadership capability.

Skills

HR Business Partnering

Stakeholder Management

Change Management

Data Analysis

Coaching

Communication

Education

CIPD Level 7 qualified or equivalent

Job description

Overview

At HCRG Care Group, we believe our people are at the heart of delivering excellent care and driving sustainable change. We are looking for two exceptional Senior People & Culture Leads to join us at a pivotal time. This is a unique opportunity to step into a role that combines the scope of a senior HR business partner with the influence to shape culture and capability across diverse services. You will work closely with our Regional Directors, building trusted partnerships, embedding transformation programmes, and helping managers develop the skills and confidence they need to deliver consistently high-performing services. This role is remote-based but requires regular travel and visibility across the regions. You will create people plans tailored to each region, use data and insights to shape decision-making, and ensure that change sticks long after the project team has moved on.

We change lives by transforming health and care. Established in 2006, we are one of the UK\'s leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency, and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year, guided by our values: we care, we think, we do. We are committed to equal opportunities and welcome applications from a broad, diverse range of people. We are a Disability Confident Committed company and promote safeguarding and safer working practices; all hires undergo safer recruitment checks including criminal records and vetting.

Responsibilities

• Act as a strategic partner to Regional Directors, building trusted relationships and ensuring people strategies directly support operational and service delivery goals.
• Develop and deliver tailored people plans for each region, aligned with organisational strategy, KPIs, and local priorities.
• Embed organisational change—sustain recent transformation programmes, build capability, and ensure managers feel confident in leading new ways of working.
• Coach and support managers to strengthen leadership capability, particularly in absence management, performance management, and employee engagement.
• Create clear links between people data and business outcomes, helping leaders understand how absence, agency usage, and retention impact cost and service quality.
• Champion a positive and inclusive culture, using colleague voice, surveys, and engagement tools to identify issues and co-create solutions with managers and teams.
• Provide visible presence across services, regularly travelling to sites and attending leadership and team meetings to offer hands-on support and guidance.
• Use data and insights to inform decision-making, identify people risks, and recommend pragmatic solutions that balance commercial and colleague needs.
• Work collaboratively with centres of excellence within the wider People team, ensuring policies and initiatives are consistently applied and adapted for local needs.
• Promote equality, diversity, inclusion, and wellbeing across all people practices, creating environments where colleagues feel supported, engaged, and able to thrive.
• Contribute to organisational performance by tracking ROI on people initiatives, ensuring people practices add value to both colleagues and service delivery.

Requirements / Qualifications

• An experienced Senior HR Business Partner / OD leader with a proven track record of partnering senior stakeholders to deliver people strategies that drive performance and culture.
• CIPD Level 7 qualified (or equivalent experience), with strong knowledge of employment legislation, organisational development, and workforce planning.
• Skilled in embedding change—ensuring changes are sustained through capability building, coaching, and cultural alignment.
• Highly confident in building manager and leadership capability, particularly around absence management, performance, engagement, and succession planning.
• Adept at using people data and insights to influence decision-making, spot risks, and link people practices to service KPIs (e.g., absence rates, agency spend, staff survey outcomes).
• A strong communicator and influencer, able to build trust quickly with Regional Directors and senior managers with diverse leadership styles.
• Comfortable with regular national travel and maintaining a visible presence across services.
• Commercially astute, with the ability to balance organisational goals, colleague wellbeing, and service user needs.
• A values-driven leader who champions inclusion, wellbeing, and engagement.
• Resilient and adaptable, able to connect the dots across multiple services and priorities.

Benefits

• £55,000 - £60,000 with group pension
• Private medical insurance with fast access to specialists, including for musculoskeletal and mental health support
• Membership of My Reward Hub for discounts and offers
• Access to wages as you earn them
• Support for mental and physical wellbeing, including coaching and counselling resources
• eLearning and career development opportunities via The Learning Enterprise
• An open, just culture with innovation funding to back ideas that deliver our purpose
• Opportunity to work for an organisation with many services rated as good or outstanding by the Care Quality Commission