Senior People Advisor

inploi; High Wycombe; Hybrid; GBP 40,000 - 55,000; Full time

Job summary

A leading retail company is seeking a Senior People Advisor to support their Retail Operations across the UK and ROI. This 12-month fixed term contract involves advising managers on employee relations, handling complex cases, and driving a fair workplace culture. Ideal candidates will have CIPD qualifications and experience in a retail environment. Benefits include 25 days holiday, a discretionary bonus, and staff discounts.

Benefits

25 days holiday plus bank holidays

Discretionary bonus

Access to financial wellbeing support

Buy & Sell Holiday scheme

20% staff discount

Support from RetailTrust

Qualifications

• CIPD Level 5 or working towards it.
• Strong knowledge of UK, NI, and ROI employment law.
• Proven experience with complex employee relations cases.

Responsibilities

• Provide expert advice on employee relations cases.
• Support with disciplinary, grievance, absence, and performance issues.
• Coach managers in handling employee relations issues.

Skills

Knowledge of UK, NI, and ROI employment law

Experience managing complex ER cases

Communication and influencing skills

Coaching skills

Proficiency in Microsoft Office and HR systems

Education

CIPD Level 5 qualified (or working towards it)

Tools

Oracle

SAP

Job description

We’re looking for a fabulous Senior People Advisor to join our People Team and play a key role in supporting our Retail Operations across the UK and ROI. You’ll be a trusted expert, guiding managers through complex employee relations cases, supporting policy development, and helping to create a fair, inclusive, and high-performing workplace.

You’ll work closely with Area Managers, Store Managers, and the wider People Team to deliver commercially sound, legally compliant, and people-first outcomes.

This is a 12-month fixed term contract.

WHAT YOU’LL DO

· Provide expert advice on a wide range of employee relations cases across your region.

· Support complex and high-risk casework, including disciplinary, grievance, absence, and performance issues.

· Maintain accurate case logs and ensure timely, fair resolution of all people matters.

· Support the People Manager with Employment Tribunal preparation and policy development.

· Coach and support managers to build confidence in handling ER issues.

· Ensure payroll changes are communicated accurately and on time.

· Stay up to date with employment legislation and apply it to real-world scenarios.

· Travel to stores across the UK and ROI as required.

What You’ll Bring

· CIPD Level 5 qualified (or working towards it).

· Strong, up-to-date knowledge of UK, NI, and ROI employment law.

· Proven experience managing complex ER cases end-to-end.

· Experience in a fast-paced, multi-site or retail environment.

· Excellent communication, coaching, and influencing skills.

· Confident using Microsoft Office and HR systems (e.g. Oracle, SAP).

· A full UK driving license and willingness to travel.

What You’ll Gain

· 25 days holiday plus bank holidays.

· Discretionary Bonus – We love to share our success with you!

· Access to Wagestream, to support your financial wellbeing needs, giving you more control and flexibility with your pay.

· Access to our TPS Perks which offers you a variety of saving and discount options.

· Buy & Sell Holiday scheme and Life Assurance.

· 20% staff discount, as well as discounts at Superdrug and Three Mobile.

· Round the clock support from our partnership with RetailTrust.

“We’re a sociable bunch of down-to-earth people, who enjoy our work and each other’s company”

Agencies: We are not accepting speculative CV’s or profiles and kindly request that you refrain from contacting us.

The Perfume Shop is an equal opportunity employer that is committed to supporting diversity and inclusion within our work environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.