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Senior Pensions Technician - Fixed Term Contract

ENGINEERINGUK

United Kingdom

Hybrid

GBP 30,000 - 60,000

Full time

6 days ago
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Job summary

An established industry player is seeking two Senior Pensions Technicians for a fixed-term contract role. This exciting opportunity allows you to work from home or in a hybrid setting, supporting a vital transition project. You will play a key role in ensuring compliance with service level agreements while fostering a positive training environment. The ideal candidates will possess strong knowledge of DB pensions and the pension administration process, along with excellent analytical skills. Join a dynamic team that values inclusivity and offers a range of benefits, including generous leave options and opportunities for personal development.

Benefits

23 days' holiday (rising to 27)
Company matched pension
Life assurance
Cycle2work scheme
15 weeks' fully paid maternity leave
Voluntary benefits
Paid volunteering day
Employee Network Groups

Qualifications

  • Strong knowledge of DB pensions and pension administration processes.
  • Proficient in Excel for data handling and calculations.

Responsibilities

  • Support the transition project by delivering on KPIs and quality standards.
  • Empower the team to achieve technical competency and quality output.

Skills

DB pensions knowledge
Pension administration process understanding
Excel - formulas and bulk data
Testing case work and calculations
Relationship building with stakeholders
Analytical skills
Pensions calculations exposure

Tools

Excel

Job description

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Senior Pensions Technician - Fixed Term Contract

Fixed term contract to 31/7/26

Home based / 40 hours per week

We are looking for two Senior Pensions Technicians to join the Royal Mail team, the roles can be home-based or hybrid, on a fixed term contract until 31/7/26 to support transition work. You will be providing support to the project through a positive training and coaching environment. You will test and sign off calculations and processes ensuring work is completed in line with service level agreements and scheme rules and providing a continually improving level of customer service.

Job title: Senior Pensions Technician - Fixed Term Contract

Job Description:

What you will be doing:

  • Working with current Senior Pensions Technicians and Head of Operations to deliver requirements for the transition project within KPIs (time scales, deliverables, quality, sign off) and support on the planning and training process.
  • Support a team in operational service delivery in accordance with client contracts, legislation, policy conditions, business rules and procedures, and within the legislative / regulatory framework.
  • Understand client requirements and make every effort to ensure key performance indicators and quality standards are met.
  • Maintain up-to-date knowledge of processes, procedures, and products.
  • Understand, build, maintain, and enhance stakeholder and/or client relationships.
  • Support the Pensions Team Manager in preparing for meetings and providing business MI.
  • Empower team and provide support to ensure staff increase their technical competency, improve the efficiency of their delivery and achieve the agreed level of quality output, whilst ensuring individual, team, and departmental objectives are met.
  • Actively represent the team in department and company activities and projects, and engage the team in discussions and plans. Motivate, lead and inspire the team to deliver excellent customer service.
What we are looking for:
  • Strong knowledge of DB pensions.
  • An understanding of the pension administration process.
  • Excel - formulas and bulk data.
  • Able to test case work and calculations and sign work off.
  • Successful track record in building relationships with key stakeholders & Clients.
  • Strong analytical and data-analysis skills.
  • Exposure to pensions calculations, with the ability to complete reconciliation tasks.

About Capita Pension Solutions

At Capita Pension Solutions (CPS) we continue to grow and evolve our Strategy & Product function. We are at another exciting point in that evolution, defining and executing CPS's strategic goals as well as developing the next generation of market leading Products and Services. We have ambitious objectives and plans for 2025 and beyond.

What's in it for you?
  • 23 days' holiday (rising to 27) with the opportunity to buy extra leave.
  • Company matched pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave, paternity pay of two weeks...and plenty more.
  • Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology.
  • The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice.
  • Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform.

What we hope you'll do next:

Choose 'Apply now' to fill out our short application, so that we can find out more about you.

We're an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you'd like to discuss other changes or support you might need going forward, please email Iqbal at reasonableadjustments@capita.com or call 07784 237318 and we'll get back to you.

Location: Home-Based - GBR, United Kingdom
Time Type: Full time
Contract Type: Fixed Term (Fixed Term)

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