Senior Pensions Projects Lead - Hybrid & Automation

WTW group; Leeds; Hybrid; GBP 38,000 - 48,000; Full time

Benefits offered by this job

25 days annual leave

Hybrid work model

Private healthcare

Life insurance

Group income protection

Pension with company match

Job summary

WTW Group seeks a Senior Projects Pensions Administrator in Leeds with hybrid work options. You will support senior colleagues in producing pension increases, benefit statements, reports and automated calculations, while running large projects and driving automation improvements.

You will coach juniors, monitor project progress, ensure accuracy, and maintain data quality while managing multiple client queries and complex pension schemes.

Qualifications

• Experience in occupational pension administration (DB or DC).
• Experience in running small projects is desirable.
• Ability to manage high volumes of work with accuracy.
• Strong attention to detail and procedural discipline.
• Experience coaching and supporting junior colleagues.

Responsibilities

• Collaborates with Team Leader to meet delivery promises and performance standards.
• Supports senior colleagues with pension increases, benefit statements, and reports; tests automated calculations.
• Monitors work of juniors and provides feedback to support Right First-Time targets.
• Handles complex pension calculations, data entry, and queries across multiple member schemes.
• Manages project scopes, costs, and budgets; ensures timely delivery.
• Develops test packs and automation, signs off DB/DC calculations, and supports large mailing projects.
• Assists due diligence, analyzes data quality, and proposes remediation solutions.
• Maintains client relationships and acts as escalation point for technical issues.
• Identifies process improvements to increase efficiency and reduce costs.
• Coaches and mentors junior colleagues to support wider team development.

Skills

Pension administration

Project management

Coaching

Data quality analysis

Microsoft Excel

Microsoft Word

Communication

Tools

Microsoft Excel

Microsoft Word

Job description

WTW Group seeks a Senior Projects Pensions Administrator in Leeds with hybrid work options. You will support senior colleagues in producing pension increases, benefit statements, reports and automated calculations, while running large projects and driving automation improvements.

You will coach juniors, monitor project progress, ensure accuracy, and maintain data quality while managing multiple client queries and complex pension schemes.