Senior Pension Operations Analyst

PensionsAge; Tottenham; On-site; GBP 55,000 - 75,000; Full time

Job summary

PensionsAge is seeking an experienced professional to oversee third-party pension administrators and provide technical expertise on defined benefit schemes. You will review complex calculations, conduct audits and collaborate with trustees and regulators to deliver outstanding outcomes for pension members and stakeholders.

The role emphasizes analytical thinking, strong Excel capability, and excellent communication to manage relationships with internal teams and external partners.

Qualifications

• Experience in defined benefit pensions administration.
• Strong knowledge of pensions legislation and complex calculations.
• Excellent communication and stakeholder management skills.

Responsibilities

• Oversee third-party pension administrators to ensure service delivery and KPI achievement.
• Review complex pension calculations and provide technical expertise on DB schemes and administration processes.
• Conduct quality audits across pension administration activities to identify risks and improvement opportunities.
• Collaborate with trustees, auditors and regulators to deliver high-quality outcomes.
• Produce management information, support key projects and drive operational efficiencies in the pensions function.

Skills

Defined benefit pensions

Pensions legislation

Pension calculations

Quality audits

Stakeholder management

Tools

Excel

Job description

Join a leading organisation in the pensions sector, where you'll use your technical defined benefit pensions expertise to oversee third-party administrators, improve operational processes, and help deliver outstanding outcomes for pension scheme members and trustees.

About The Role

• Support the oversight of third-party pension administrators, ensuring excellent service delivery and achievement of agreed KPIs and standards.
• Review complex pension calculations and provide technical expertise on defined benefit pension schemes, legislation, and administration processes.
• Conduct quality audits across pension administration activities, identifying trends, risks, training needs, and process improvements.
• Collaborate with internal teams and external stakeholders, including trustees, auditors, and regulatory bodies, to deliver high-quality outcomes.
• Produce management information, support key projects, and help drive operational efficiencies across the pensions function.

About You

• Experienced in defined benefit pensions administration with strong technical knowledge of pensions legislation and complex manual calculations.
• An analytical and detail-oriented professional with excellent communication skills, stakeholder management experience, and strong Excel capability.

Recruiting on the basis of Talent, we are committed to supporting and promoting diversity in the workplace and consider all applications.