Senior Pension Analyst

Aptia Group India; Manchester; On-site; GBP 55,000 - 75,000; Full time

Job summary

Aptia is seeking a Senior Pension Analyst to lead the delivery of complex pension scheme events and drive continuous improvement for client accounts in the UK. You will collaborate with portfolio leaders, clients and industry stakeholders to ensure high-quality service and regulatory compliance.

This role focuses on delivering exceptional client outcomes, managing DB scheme events, and mentoring colleagues to expand team capability.

Qualifications

• Extensive pensions administration experience with scheme events.
• Strong ability to plan and manage multiple projects.
• Expertise in defined benefit schemes and pensions legislation.
• Experience influencing stakeholders and delivering client-focused outcomes.
• PMI qualifications such as APE or CPE are advantageous.

Responsibilities

• Oversee complex scheme events delivery across a portfolio of pensions schemes.
• Lead improvements to processes, quality and client outcomes.
• Manage regulatory and client-driven change programmes.
• Coaching and mentoring teammates to build capability.
• Build and sustain strong relationships with clients, trustees, actuaries and internal stakeholders.

Skills

Pensions administration

Scheme events

Stakeholder influence

Project management

Defined benefit schemes

Client service

Analytical thinking

Continuous improvement

PMI qualifications (APE/CPE)

Job description

About Aptia

Founded to shape the future of pensions, health, and insurance solutions, Aptia is a leading professional services firm dedicated to simplifying complexity for businesses and individuals.

We bring together cutting-edge technology and deep industry expertise to help organisations navigate an evolving landscape with clarity and confidence.

With a presence in the US, UK, India, and Portugal, we support over six million people and more than 1,100 clients, delivering solutions that drive efficiency, enhance financial security, and provide peace of mind.

Our strength lies in the combination of smart technology and expert teams, ensuring that managing pensions, health, and insurance is more effective. By focusing on innovation, accessibility, and client success, we help businesses take care of their people, so they can focus on what they do best.

And we are expanding. Aptia Group is not only fueled by our investors' backing but also by our commitment to foster the growth and success of our people. At Aptia, we're investing heavily in learning and development, paving unique career paths for our colleagues.

Specialist. Responsive. Thoughtful. Our values aren't just words; they are the backbone of our business. Our team embodies our values daily, to surpass client expectations, evolve constantly and nurture genuine relationships for the long-term.

Job Requirements

Do you have extensive pensions administration experience and enjoy leading complex work, influencing stakeholders and driving continuous improvement? Aptia is seeking Senior Pension Analysts to help shape the delivery of our scheme events services, working closely with portfolio leaders, clients and pension industry stakeholders.

This is an exciting opportunity for a senior pensions professional looking to broaden their influence, lead improvement initiatives and play a key role in delivering exceptional client service.

What you'll be doing

You'll work alongside senior leadership to oversee complex scheme events activity and support the successful delivery of key client accounts and projects.

Your responsibilities will include:

• Leading the delivery of scheme events operations across a portfolio of pension schemes.
• Managing complex calculations, pension increases, renewals and valuation-related activities.
• Supporting and governing regulatory and client-driven change programmes.
• Managing escalated client and member issues while driving effective resolution and prevention of future issues.
• Building strong relationships with clients, trustees, actuaries and internal stakeholders.
• Leading process improvement initiatives to enhance efficiency, quality and client outcomes.
• Coaching and mentoring colleagues while contributing to the development of team capability.

What we're looking for

To be successful in this role, you'll bring:

• Significant experience within pensions administration, with strong technical knowledge of scheme events.
• Ability to support and manage multiple projects through strong work planning and management.
• Expertise in defined benefit pension schemes and pensions legislation.
• Experience managing complex client requirements and operational delivery.
• Strong analytical and problem-solving skills.
• The ability to influence stakeholders and drive positive change across a business function.
• A passion for continuous improvement and delivering excellent client service. PMI qualifications, including APE or CPE, would be beneficial.

Equality, Diversity & Inclusion

Aptia is committed to creating a diverse, inclusive and equitable work environment. At Aptia, fostering an equitable and inclusive environment for all our people to flourish is a priority. We are an equal opportunity employer and aim to attract and retain the best people without attention to age, background, disability, ethnic origin, family duties, political affiliation, race, religion, gender and sexual orientation.

If there are any reasonable adjustments we can make to the recruitment process to ensure it is accessible to you, we encourage you to reach out to us.