Pension Administrator

Aptia UK Limited; Metropolitan Borough of Solihull; Hybrid; GBP 26,000 - 38,000; Full time

Job summary

Aptia UK Limited is seeking a Pensions Administrator to join our hybrid Pensions Administration team. You’ll manage a wide range of pension administration activities, update data, set up benefits, and respond to member enquiries while delivering high-quality service to clients and members.

We value strong numeracy, IT skills with MS Office, attention to detail and teamwork. GCSEs in Maths and English are expected; prior pensions experience is desirable, and you’ll be supported with development

Qualifications

• Strong numeracy skills and numbers-focused work.
• GCSEs in Maths and English (Grade C/4 or above).
• Good IT skills and familiarity with databases.
• Team player with strong collaboration skills.

Responsibilities

• Managing a wide range of pension administration activities, including leavers, data updates, setting up benefits into payment, and responding to member enquiries.
• Supporting annual scheme events and updates.
• Performing pension calculations with guidance from your team.
• Accurately inputting and maintaining pensions data across systems.
• Delivering work within agreed timescales and maintaining high quality standards.
• Collaborating with colleagues to drive continuous improvements in processes and client service.

Skills

Numeracy

Data entry

Team player

Attention to detail

Microsoft Office

Education

GCSE Maths & English

Tools

Databases

Microsoft Excel

Job description

About Aptia

Founded to shape the future of pensions, health, and insurance solutions, Aptia is a leading professional services firm dedicated to simplifying complexity for businesses and individuals. We bring together cutting-edge technology and deep industry expertise to help organisations navigate an evolving landscape with clarity and confidence. With a presence in the US, UK, India, and Portugal, we support over six million people and more than 1,100 clients, delivering solutions that drive efficiency, enhance financial security, and provide peace of mind. Our strength lies in the combination of smart technology and expert teams, ensuring that managing pensions, health, and insurance is more effective. By focusing on innovation, accessibility, and client success, we help businesses take care of their people, so they can focus on what they do best. And we are expanding. Aptia Group is not only fueled by our investors' backing but also by our commitment to foster the growth and success of our people. At Aptia, we're investing heavily in learning and development, paving unique career paths for our colleagues. Specialist. Responsive. Thoughtful. Our values aren't just words; they are the backbone of our business. Our team embodies our values daily, to surpass client expectations, evolve constantly and nurture genuine relationships for the long-term.

Job requirements

Do you enjoy working with numbers and helping people? As a Pensions Administrator, you’ll play a key role within our friendly and supportive Pensions Administration team. This is a great opportunity to develop your technical expertise while delivering a high-quality service to both our clients and their members. This role is offered on a hybrid basis, and we are open to candidates located near any of our UK offices.

What you’ll be doing

• Managing a wide range of pension administration activities, including leavers, data updates, setting up benefits into payment, and responding to member enquiries
• Supporting annual scheme events and updates
• Performing pension calculations with guidance from your team
• Accurately inputting and maintaining pensions data across systems
• Delivering work within agreed timescales and maintaining high quality standards
• Collaborating with colleagues to drive continuous improvements in processes and client service

What we’re looking for

• Strong numeracy skills and confidence working in a numbers-focused role
• Previous experience in pensions administration is desirable, ideally with knowledge of Defined Benefit (DB) schemes
• GCSEs (or equivalent) in Maths and English (Grade C / 4 or above)
• Good IT skills, including familiarity with Microsoft Office and databases
• Excellent organisation and attention to detail
• A team player with strong collaboration skills
• Ability to quickly understand and follow processes and procedures

Why join us?

You’ll be part of a collaborative and supportive team where your development is encouraged, and your contribution genuinely matters.

Aptia is committed to creating a diverse, inclusive and equitable work environment. At Aptia, fostering an equitable and inclusive environment for all our people to flourish is a priority. We are an equal opportunity employer and aim to attract and retain the best people without attention to age, background, disability, ethnic origin, family duties, political affiliation, race, religion, gender and sexual orientation. If there are any reasonable adjustments we can make to the recruitment process to ensure it is accessible to you, we encourage you to reach out to us.

Aptia is a trusted provider of employee benefits and pension administration services, with offices in the U.S. and U.K. supported by shared services in India and Portugal. We manage programs covering over six million people and serving more than 1,100 clients, catering to both B2B purchasers of the administration platform and B2C employees. With our extensive experience in the industry, we will deliver efficient and reliable solutions that ensure the smooth management of employee benefits programs. Our dedicated team of experts will combine in-depth knowledge with leading technology to simplify the administration process for clients.