Senior Pension Administrator

E-Fab Recruitment Ltd; Greater London; Hybrid; GBP 35,000 - 50,000; Full time

Job summary

A leading recruitment company is seeking a Senior Administrator to manage Defined Contribution pensions support and Group Risk administration. The ideal candidate will have extensive experience in pensions administration and demonstrate strong client retention strategies. This hybrid role involves a 35-hour work week, focusing on compliance and efficient service delivery to clients.

Qualifications

• Experience in Financial Services, specifically Pensions administration.
• Knowledge of Defined Contribution pensions and Group Risk administration.
• Experience with client service and compliance policies.

Responsibilities

• Deliver service and administration to clients within agreed service levels.
• Ensure compliance with GDPR and internal procedures.
• Provide management information on work status to senior management.

Skills

Administration of group life assurance schemes

Income Protection Schemes administration

Group Critical Illness schemes administration

Group Medical and Dental Insurance schemes administration

Defined Contribution pensions administration

Group Risk administration

Client retention

Compliance with GDPR

Education

Relevant professional management qualifications

Job description

ROLE PURPOSE

One of our Financial Services clients requires a Senior Administrator who has experience of managing and delivering Defined Contribution / Master Trust pensions support and Group Risk administration support (Hybrid working).

The successful applicant will have experience of administering group life assurance schemes (both Registered and Excepted), Income Protection Schemes, Group Critical Illness schemes and Group Medical and Dental Insurance schemes.

Experience of administering Defined Benefit pensions schemes and flexible benefits schemes will also be an advantage.

The successful applicant will be capable of:-

Re-enrolling schemes on their three-yearly anniversaries

Uploading monthly contribution schedules to pension provider websites

Reconciling group risk schemes at the year end

Undertaking re-brokes and rate reviews of group risk schemes

Administering arrangements on a salary sacrifice basis

Focussing on retention of existing clients and growth of annuity revenue year on year, the role holder will play a critical part in the success and the reputation of the Company.

KEY RESULT AREAS

• To deliver service and administration to existing and new clients, achieving delivery within agreed service levels.
• To ensure all procedures are in place and adhered to in line with company requirements and in line with compliance policies.
• Ensure all data is accurately reflected on all systems used and ensuring compliance with GDPR requirements
• The role holder is responsible for identifying, managing and escalating any risks within the business unit they identify.
• Attend team meetings as and when required.
• Providing Management information on a weekly and monthly basis to Head of Professional Pensions and Trustee services, covering the status of the work, achievement of service levels.

ATTAINMENTS

• Any relevant professional management qualifications
• Experience of working in Financial Services, especially Pensions administration - Defined Contribution pensions and Group Risk administration.

This role is hybrid working with a 35 hours working week (two/three days a week in the office).