Senior Payroll Specialist (Bureau)

Ciphr; Reading; Hybrid; GBP 28,000 - 42,000; Full time

Benefits offered by this job

30 days annual leave

Family National Trust Membership

Birthday day off

Pension

Health cash plan

Life assurance

Cycle to work scheme

Perks at Work discounts

Job summary

Ciphr, a UK-based HR, payroll, learning and recruitment solutions provider, is seeking a Senior Payroll Administrator for its Reading HQ. The role is hybrid, three days per week on site, with training and relationship-building across the payroll team and clients.

You will manage PAYE matters, pensions, and year-end processes, advise on HMRC changes, and support onboarding of new customers. Ciphr offers extensive benefits and opportunities for professional growth within a growing company.

Qualifications

• Knowledge of payroll processes including pensions, RTI and related legislation.
• Experience using payroll software and HR/payroll tooling.
• Ability to handle confidential information with discretion.
• Strong organisational and time-management abilities.

Responsibilities

• Own and nurture relationships with bureau customers and demonstrate value of Ciphr products and services.
• Manage PAYE matters for customers including SSP, SMP, P11ds and year-end procedures (P60s).
• Oversee pension deductions and awareness of public sector pensions (e.g., teachers, NHS).
• Advise clients on HMRC changes and regulatory updates.
• Handle employee/HMRC queries and liaise with client personnel at all levels.
• Develop, streamline, and improve internal payroll processes.
• Collaborate with implementation team to onboard new customers (parallel runs).

Skills

Relevant software

Payroll software

Pensions and RTI knowledge

Confidentiality

Attention to detail

Organisational skills

Relationship building

Job description

We currently have a new opportunity for a Senior Payroll Administrator to join Ciphr.

We are all about people at Ciphr. Our values are trust, service excellence, authenticity, and accountability. We want you to bring your authentic self to work giving you the space to be yourself whether that is creative, outgoing, quiet, courageous, observant or any other attributes you may have. Ciphr welcomes all kinds of people to the team and would love you to come and join us!

Does this sound like you? Take a look below at what we can offer you when you join.

Location: The role is hybrid - based 3 days per week from our HQ in Reading, Berkshire, to ensure you receive the highest quality hands-on training and can build strong relationships across the team.

Our Payroll Bureau function strives for tailored industry-specific solutions, providing the tools and the expertise required to bring accurate, timely, cost-effective payroll to the widest possible range of UK based organisations. Critically, this role will be part of a team who successfully manage end-to-end payroll solutions, offering hosted payroll software as well as fully managed payroll and bureau services. Our objective is to deliver solutions which address our customers’ needs very precisely, ultimately identifying how PBS can optimise an organisations payroll solution.

On a day-to-day basis of a Senior Payroll Administrator, this is what you can expect:

• Own, nurture and develop the relationship with a portfolio of bureau customers and ensure they experience the value of our products, services, and expertise.
• Manage all PAYE related matters for customers including, SSP, SMP, SPP, Pension deduction, Attachment of earnings, Starters/Leavers, PAYE end of year procedures including provision of end of year forms P60s and P11ds.
• Manage and deduct pensions, it would be a benefit if you are aware of public sector pensions i.e., teachers, NHS.
• Advise clients on latest HMRC legislative changes.
• Manage employee/HMRC queries and liaise with all levels of client personnel.
• Develop, enhance, and streamline internal processes.
• Work alongside implementation team to onboard new customers including parallel run processing.

We have some great benefits to reward you for your hard work, do check them out below:

As well as offering you the opportunity to work with a great team, be part of a growing company and have the chance to learn and enhance your knowledge and qualifications, we offer:

• 30 days annual leave, plus bank holidays
• Family National Trust Membership
• Birthday day off
• Family forming support - e.g., time off for family forming appointments or to support your partner
• Enhanced maternity and paternity leave
• Cycle to work scheme
• Pension
• Health cash plan
• Life assurance
• Technology/home improvements Loans
• Perks at Work – access to exclusive discounts, cinema tickets, etc.
• Regular training
• £1,500 employee referral scheme
• Medical Cover and Dental cover (after 6 months’ service)
• Income Protection insurance (after 12 months’ service)

If you have the following skills, you may be a perfect fit:

• Relevant software experience
• Payroll software experience
• Good knowledge of payroll processes e.g. pensions, benefits, RTI
• A respect for confidentiality
• Clear and logical thinking
• A high level of accuracy and attention to details
• Good organisational skills
• Relationship building skills

About Ciphr:

Ciphr is a leading UK-based provider of integrated HR, payroll, learning and recruitment solutions.

Ciphr’s integrated HCM platform helps organisations manage their end-to-end employee lifecycle so they can deliver an amazing employee experience. With Ciphr, organisations can be confident they can access all their people data in one place, thanks to secure, time-saving integrations between our own solutions and API connections to specialist, third-party tools.

Ciphr offers customers in-house, bureau, and fully managed payroll service options through our products, Ciphr Payroll and Ciphr Outsourced Payroll. Our dedicated team of payroll professionals help our clients comply with complex regulations, and make sure that their employees are paid accurately and on time, every time.