Senior Payroll Assistant

Pure Resourcing Solutions Limited; Norwich; Hybrid; GBP 30,000 - 38,000; Full time

Job summary

Pure Resourcing Solutions Limited in Norwich is seeking a Senior Payroll Assistant to join a busy payroll team. The role handles high-volume, multi-frequency client payrolls and acts as a trusted contact for clients and colleagues.

Hybrid working and a supportive environment are offered, with opportunities to develop payroll knowledge, stay compliant, and contribute to service excellence through accurate processing, HMRC liaison, and proactive query resolution.

Qualifications

• Strong experience in high-volume payroll is required.
• Confident communicator who supports colleagues and clients.
• Organised, deadline-driven and capable of managing a portfolio.

Responsibilities

• Managing a portfolio of complex client payrolls across multiple frequencies.
• Running payrolls end-to-end, including submissions, deadlines, and HMRC liaison.
• Reviewing payrolls for accuracy and addressing discrepancies.
• Acting as day-to-day contact for clients, resolving queries promptly.
• Building strong relationships and understanding client needs.
• Working independently while supporting a collaborative team.
• Organising workload during peak periods.
• Supporting team development and sharing knowledge.
• Keeping payroll knowledge up to date with legislative changes.

Skills

High-volume payroll

Client communication

Organised

Legislation knowledge

Job description

Senior Payroll Assistant

Central Norwich

Hybrid working

ASenior Payroll Assistant opportunity has arisen with a professional organisation to join their busy payroll function. If you're confident running high‑volume, multi‑frequency payrolls and enjoy being a trusted point of contact for clients and colleagues, this role offers plenty of scope to grow.

You will take ownership of a varied portfolio, handle complex queries, and play a key role in maintaining accuracy, compliance, and great service across the payroll team. This is a supportive environment where development is encouraged, and flexible working is part of the culture.

The Role

• Managing a portfolio of complex client payrolls across multiple frequencies
• Running payrolls end‑to‑end, including all submissions, deadlines, and HMRC liaison
• Reviewing payrolls for accuracy and challenging discrepancies where needed
• Acting as the day‑to‑day contact for your client base, resolving queries promptly
• Building strong working relationships and understanding client needs
• Working independently while contributing to a collaborative team culture
• Organising workload effectively, especially during peak periods
• Supporting team development and sharing knowledge
• Keeping payroll knowledge up to date through regular technical reading
• Staying ahead of legislative changes and spotting opportunities for improvement

About You

• Strong experience in high‑volume payroll
• Confident communicator who enjoys supporting colleagues and clients
• Organised, deadline‑driven, and comfortable managing your own portfolio
• Solid understanding of payroll legislation, calculations, and compliance
• Curious, proactive, and keen to continue developing your expertise